Job Information
Acosta Group Shopper Insights Platform Specialist in Jacksonville, Florida
DESCRIPTION
This position is #hybird , in the office 3 days a week - Open to #anywhere in the United States.
You will manage and maintain Acosta’s proprietary in-house shopper panel (the “Acosta Shopper Community” or ASC), lead programming efforts for online custom surveys, and provide additional project support as needed to our Thought Leadership and internal Acosta BI teams .
You will also be required to conduct weekly processes for platform maintenance, monitoring and tracking of ASC’s “health”, direct engagement with ASC Members, and developing expertise in online survey programming .
RESPONSIBILITIES
Responsible for leading survey programming efforts and maintaining quality control of the ASC’s technology platform (powered by “ Qualtrics LLC”)
Responsible for consistent maintenance of the Community Member sample pool, including monitoring key shopper group shares/gaps, panelist engagement , and rewards allocation (often requiring engagement with vendor partners)
Provide support for initiatives requiring shopper data utilizing the Acosta Shopper Community (often requires engagement with other BI and Acosta client and retail teams)
Ideation on the betterment of ASC processes, including platforms and scoping for industry partners
Build, update, and refresh project trackers and team process documentation
Work closely with teammates and project leaders to ensure quality results are delivered
QUALIFICATIONS
Education Requirements:
- Bachelor’s Degree preferred (or equivalent work experience)
Work Experience Requirements:
Minimum of 1 year of professional job experience preferred
CPG industry knowledge is ideal but not required
Knowledge, Skills and Abilities:
Experience programming surveys using online platforms (experience with “ Qualtrics ” a plus)
Able to learn/understand technical platform navigation and processes
Experience with or some familiarity with survey engines (e.g., Qualtrics , SurveyMonkey , or managing surveys in Google Docs Forms , LinkedIn, etc.) would be an asset
Experience/understanding of basic shopper data would be an asset
Experience with syndicated data and/or space management tools would be an asset
Proficiency in Windows and related software applications, including Excel and PowerPoint
Demonstrates a drive for results , pursuing assigned tasks with energy and a desire to achieve
Physical:
Seeing
Color Perception
Touching
ABOUT US
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.
Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta and its subsidiaries is an Equal Opportunity Employer
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Marketing
Position Type: Full time
Business Unit: Sales
Salary Range: $42,000.00 - $44,000.00
Company: Acosta Employee Holdco LLC
Req ID: 2135
Acosta Group
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