Experience Inc. Jobs

Job Information

Home Depot Large Equipment Lead Rental Technician in Jacksonville, Florida

MUST RESIDE WITHIN 20 MILES OF LOCATION: JACKSONVILLE

POSITION PURPOSE

This position reports directly to the Regional Rental Manager (RRM), and follows the daily priorities as set by the Rental Field Operations Manager (FORM) and RRM. The Lead Rental Technician (LRT) is a skilled technician, adept at performing a full range of equipment repairs on light construction equipment.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

  • 10% Collaborate with Customers and Peers - Communicates with other technicians, store associates, and customers in order to fully understand the mechanical problems being reported

  • 10% Manages Parts Inventory - Obtains parts needed for repairs, while maintaining accurate parts inventory

  • 10% Plan Repairs - Reviews Down Equipment Report and communicates with Rental Field Operations Manager to prioritize repairs and service calls

  • 60% Repair and Maintain Equipment - Diagnose, maintain and repair all components of the machine, including gas and diesel engines, hydraulics, electrical systems, fuel systems, and brake systems

  • 10% Work Documentation - Utilizes company technology platform to document all work performed on equipment, including labor, and parts

NATURE AND SCOPE

This position typically reports to Regional Rental Manager

This position has 0 Direct Reports

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.

Travel:

Typically requires overnight travel 5% to 20% of the time.

MINIMUM QUALIFICATIONS

  • Must be eighteen years of age or older.

  • Must be legally permitted to work in the United States.

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Years of Relevant Work Experience: 3 years

Physical Requirements:

Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Preferred Qualifications:

  • Working knowledge of Microsoft Office Suite

  • Demonstrated ability to collaborate and work effectively with cross-functional teams

  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers

  • Excellent written and verbal communication skills

Knowledge, Skills, Abilities and Competencies:

  • Action Oriented

  • Decision Quality

  • Communicates Effectively

  • Customer Focus

  • Drives Results

  • Resourcefulness

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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