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The Enterprise Workforce Management team is responsible for leading Citi’s transformation efforts around staffing and skill adequacy and organization design. It is an exciting time to join the team as we are in the building phase of developing the set of capabilities, processes, and tools to analyze, forecast, organize, and plan for the future of the workforce.

We are a global team with highly motivated colleagues who are focused on ensuring Citi has the right number of people, with the right skills, at the right place, time and cost. The role is part of the Enterprise Workforce Management team and is responsible for developing and delivering critical workforce insights and reporting in a controlled and governed environment.

Responsibilities:

• Drive the measurement and monitoring of staffing and skills adequacy including dual roles and matrix reporting

• Maintain the controls in relation to data sources, data quality and validation

• Drive reporting and insights around status, gaps, remediation actions progress to management committees, board and regulators

• Own processes that ensure workforce planning framework related to monitoring and process are effectively applied, with checkpoints throughout the process to mitigate risks and inaccuracies and their potential downstream impacts

• Implement and maintain effective operational controls of the workforce planning process

• Partner with Businesses and Functions, Finance, and Enterprise Workforce Management teams to develop impactful reporting and insights to deliver on growing internal and external requirements

• Apply creativity and experience to develop monitoring insights, quarterly board reporting and regulatory updates.

• Partner with HR People Analytics and Insights (PAI) on Dashboard roadmap

Qualifications:

• 10+ years experience

• Experience in strategic workforce planning / management or management reporting / business intelligence with a headcount focus a plus

• Good understanding of key principles involved in strategic workforce planning or background in financial planning, and business operations.

• Ability to analyze data and prepare executive level reports and insights.

• Experience in driving Transformation and Change management in a large, regulated organization.

• Demonstrated experience of presenting complex ideas, data and analysis in a visually accessible way, ability to draft presentations and documentations to communicate key conclusions and complex issues to senior stakeholders.

• Strong analytical skills with good attention to accuracy and details, while keeping focus on the big picture; able to connect the dots across multiple pieces of work.

• Hands on experience in executing and managing procedures and policies.

• Experience in creating, tracking, and managing metrics.

• Comfortable to work with ambiguity and managing high-paced environment with changing priorities.

• Intellectually strong with a growth mindset, with a proactive can-do attitude to delivery and “get things done” in a tight deadline.

• Ability to deliver results and on-time delivery of work.

• Exceptional written and verbal communication.

• Exceptional interpersonal and relationship management skills demonstrating cross-cultural understanding and knowledge across multiple geographic locations.

Education:

• Bachelor’s/University degree or relevant work experience

Job Family Group:

Human Resources

Job Family:

Talent, Development, Learning & Diversity

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Full Time Salary Range:

$119,680.00 - $179,520.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Sep 13, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.