Experience Inc. Jobs

Job Description

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!!

The Animal Care and Protective Services division is actively seeking an Animal Services Officer Senior.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is technical work at the lead worker level in enforcing animal care and control laws involving the apprehension of stray, free roaming, injured, and diseased animals; investigation of animal cruelty complaints; issuance of warning notices and citations; educating the public and performing related administrative support duties. Work requires the knowledge of applicable laws, techniques, methods, and procedures used in animal code enforcement, animal capture, restraint, and care which involve the use of specialized skills and equipment, which are learned on the job or through specialized training. Trains, oversees, and guides employees and functions as team lead. Work schedule involves weekend, subject to on-call and call-out assignments, and/or rotating shifts. Contacts with others require skills in understanding and/or influencing people and are important in providing services. Skills of persuasiveness, assertiveness, and sensitivity to others point of view are often required to influence behavior, change and opinion, or turn a situation around. The work is semi-routine in that tasks are covered by procedures or precedents, but some latitude is permitted to consider the most appropriate technique, method, or procedure to follow. The work involves differing situations requiring use of judgment in search for solutions or new applications within ones' known experiences. Work is performed primarily in a field and limited office environment, where there are some risks and hazards due to the handling of vicious, ill, infectious, and rabid animals but the hazards are known, somewhat predictable and mostly controllable. Operates standard office equipment such as personal computer, two-way radio, euthanasia equipment, and animal capture and microchip scanning equipment. Operates a motor vehicle. The physical demands consist of sitting, walking, standing, running, climbing, bending, reaching, and sometimes lifting objects weighing more than 50 pounds. The work is performed under general supervision where the work assignments are varied and, although subject to standard practices and procedures, the worker is permitted some latitude to set own priorities subject to supervisors approval.

Examples of Work

• Trains, oversees, and guides the work of others.
• Enforces local ordinances and state statutes pertaining to animal care and control laws.
• Responds to and resolves complaints from the public relating to animal care and control.
• Captures, detains, controls, and transports stray, dangerous, injured, or dead animals, including animals involved in bite incidents and suspected of having rabies or other contagious or infectious diseases. Investigates animal cruelty complaints.
• Issues the more complex citations and warnings requiring additional communication and explanation to the public.

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``` - Assigns and completes various daily activities including setting up the dispatch board and labeling and assigning incoming and emergency calls. - Uses chemical capture methods in apprehending animals. - Prepares and maintains various records and reports using a computer. - Performs basic animal care including but not limited to vaccinations, medications, and other medical care. - Performs euthanasia as taught by the FACA (Florida Animal Control Association) approved class and in compliance with the ACPS euthanasia protocol. - Collects evidence, including photographs for court process and acts as witness or plaintiff on behalf of the City. - Educates community members on city ordinances, state statutes, and pet retention, reunification, and pet owner support strategies. - Educates and communicates with neighborhood groups and organizations. - Performs basic animal care including but not limited to vaccinations, medications and other medical care under the direction of a veterinarian. - May review, correct, process and/or maintain records and reports of officer trip sheets, affidavits, warning letters, citations, incidents, and bites. - Reports to work location during emergency circumstances such as actual and anticipated natural and man-made disasters. - Operates standard office equipment such as personal computer using word, spreadsheet, database and other related software, two-way radio, euthanasia equipment, and animal capture and microchip scanning equipment. - Operates a motor vehicle. - Demonstrates proficiency in the City of Jacksonvilles competencies. - Performs related work as required.

Knowledge, Skills and Abilities

• Knowledge of applicable laws, techniques, methods, and procedures used in animal code enforcement, animal capture, restraint, and care Knowledge of geographical area of Duval County.
• Knowledge of Florida State Statues and City ordinances relating to animal care and control.
• Skill in apprehending animals, including animals of a vicious nature.
• Skill in using chemical immobilization methods.
• Ability to remain calm in unusual and difficult situations.
• Ability to respond to and resolve complaints relating to animal care and control.
• Ability to prepare and maintain records and reports using a computer.
• Ability to train, oversee, and guide employees.
• Ability to perform arithmetic computations of whole numbers and decimals.
• Ability to read, comprehend, and interpret state and local animal laws and regulations.
• Ability to follow written and verbal instructions.
• Ability to communicate effectively, verbally and in writing.
• Ability to dispatch officers to respond to incoming calls.
• Ability to perform euthanasia as taught by the FACA (Florida Animal Control Association) approved class and in compliance with the ACPS euthanasia protocol.

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``` - Ability to operate standard office equipment such as personal computer using word, spreadsheet, database and other related software, two-way radio, euthanasia equipment, animal capture and microchip scanning equipment. - Ability to operate a motor vehicle. - Ability to apprehend, restrain and lift large and sometimes dangerous animals weighing 50 pounds or more onto a truck using animal control equipment.

Open Requirements/Supplemental Information

Four years of education and/or experience in enforcement of animal care and control laws; compliance inspections or enforcement activities relating to laws, or other local, state, or federal code violations; or customer complaint and resolution or[]{style=""}