Job Information
ATP Flight School Simulator Apprentice in Jacksonville Beach, Florida
About Us
ATP is the nation's largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 35 years, ATP has been the leader in professional flight training and supplying pilots to regional and major airlines.
The role
The Simulator Apprentice is a developing member learning under the guidance of the team that is responsible for installing, troubleshooting, and repairing PC-based flight simulators, including associated vendor-specific hardware, and providing technical support for PCs and network equipment installed across over 80 locations.
Responsibilities
Work in a supported learning environment to develop the simulator and technical skills and knowledge required for a Simulator Technician.
Functions as a point of contact between ATP's staff, flight instructors and students, handling incoming calls and email queries regarding PC repairs and maintenance, as well as technical support.
Develop the skills necessary to perform daily operational inspections on simulators and deploy preventative and reactive repairs or maintenance as needed.
Provides support for installation and repair of flight simulation devices while receiving on the job training.
Reads technical manuals, instructions, and operational information to properly engage in the repair of equipment and/or training, incorporating new technologies as needed.
Travels to Training Centers to coordinate installation, repair and relocation of computer devices, flight simulation devices and associated hardware and software.
Follows up on and makes calls or sends emails to ensure all ATP staff, instructors, and students have adequate and functional Simulator, PC and network resources.
Supports all ATP staff by building and maintaining workstation PCs.
Installs and maintains printers and other PC peripherals.
Completes other duties as assigned.
Qualifications
Associate's degree with emphasis or classwork in PC, and/or simulator technologies or equivalent relevant work experience in the technical support or aviation industry required.
Two (2) years related experience in computer technology or technical support roles. Prefer aviation industry simulator operations or aviation technical operations experience.
Experience with performing basic mechanical maintenance utilizing hand tools on equipment. Aviation maintenance experience preferred. Soldering experience is a plus.
Computer proficiency in Microsoft Operating System software required. Microsoft Office experience preferred. Network experience is a plus.
10% to 20% travel required.
Benefits
ATP offers a comprehensive employee benefits program, including:
Starting pay commensurate with experience
Employer Paid Life Insurance
Medical coverage (Starting Day 1!)
Dental/Vision/Life Insurance (Starting Day 1!)
Critical Illness and Accident Insurance
Short-Term and Long-Term Disability Insurance
401(k) Enrollment (100% Vested with no employer contributions)
8 Paid Holidays
13 Paid Time Off Days per Year (PTO is earned on an accrual-basis)
Physical Demands
- The physical demands described here must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk, hear, see, stand; walk; use hands to finger, handle or feel; and reach with hands and arms, lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
ATP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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