Job Information
Mississippi Employer Lead Scheduler in Jackson, Mississippi
This position is in Jackson , MS
Summary
Provides mentoring and oversight of schedulers to ensure accurate demographic, insurance, and clinical information and enters into the computer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMG system. Performs other duties as assigned.
*Responsibilities *
- - Oversees coordination of patient flow by following established scheduling procedures and protocols. - Handles phone calls for all internal and external customers into the department. - Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation. - Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately. - Completes assigned goals. - Handles patient complaints, issues, etc. Escalates to call center manager as needed.
Requirements, Preferences and Experience
Education
Experience
Special Skills
Training
About Baptist Memorial Health Care
At Baptist, We Offer:
- - Competitive salaries - Paid vacation/time off - Continuing education opportunities - Generous retirement plan - Health insurance, including dental and vision - Sick leave - Service awards - Free parking - Short-term disability - Life insurance - Health care and dependent care spending accounts - Education assistance/continuing education - Employee referral program -