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GENERAL SUMMARY:

Under limited supervision, and according to established procedures, performs a variety of laboratory support procedures including specimen collection or phlebotomy, order entry, processing, point of care testing, and transport of laboratory specimens and materials. Performs blood sample collection at least 25% of scheduled hours. Interacts with patients, laboratory staff, and caregivers in a courteous and professional manner.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Prepares patient specimens for laboratory testing with particular emphasis on the preanalytic and post-analytic processes.

• Enters patient demographic and test order information into lab information systems according to training protocols and in a timely manner. Maintains confidentiality of patient information. Handles routine inquiries from patients and staff.

• Performs blood sample collection or phlebotomy as a primary duty including 25% or more of scheduled hours. Must demonstrate competency, productivity, and compassion on a sustained basis with all patients presenting for service.

• Understands and follows HFHS Standards of Excellence to support a culture of exceptional customer service skills when interacting with patients, co-worker and caregivers

• Reviews laboratory request forms for complete demographic and order entry information and resolves discrepancies as needed. Exercises care in specimen handling and order entry to protect the identify and integrity of samples.

  EDUCATION/EXPERIENCE REQUIRED:

• High school graduate or equivalent required.

• Ability to follow written and verbal instructions and demonstrate exceptional customer service skills is required.

• A minimum of six months experience in phlebotomy is required. New employees must successfully complete competency evaluation and demonstrate safety and proficiency with all patient ages who are likely to present for service.

• For assignments requiring travel off-site, candidates must possess and maintain a valid Michigan motor vehicle license and reliable transportation with insurance.

• Experience in a hospital or clinic laboratory is preferred.

• Familiarity with medical terminology preferred.

Additional Information

• Organization: Henry Ford Jackson Hospital

• Department: ADC-North Street

• Shift: Day Job

• Union Code: Not Applicable

  Additional Details

  This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.