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IQVIA Manager Business Operations in Ithaca, New York

  • Job Description SummaryThe Business Operations Mgr will plan, manage and monitor projects from initiation through the delivery with in the clinical trial payments organization. The Mgr will manage the delivery of strategic solutions by liaising with the clinical trial payments organization leaders and management. The Mgr will ensure that the clinical trial payments solutions are delivered in a consistent and standardized way and in accordance with the Clinical Trial Payments SOPs and processes.Partner with business stakeholders on initiatives that support the alignment between project based solutions and business strategyWork Closely with internal cross functional teams to ensure successful and timely program implementationCollaborate and communicate with internal teams to plan projects and provide management with performance and project process metricsManage staff, including but not limited to interviewing and job selection, professional development, coaching and mentoring, employee counseling and separationWorks with clinical trial payment management and project leads to ensure that projects are properly resourcedEnsure the strategic alignment to planned outcomes are process while supporting project deliveryOther duties as assignedMust be able to collaborate with other departments and have excellent written and oral communication skillsHigh energy, self-starter with the ability to work in a team environment as well as independentlyAble to think independently, and to analyze and solve problems creativelyStrong time management and planning skillsDetail oriented, analytical and the ability to meet competing aggressive deadlinesComfortable working in a global company environmentStrong PC skills

  • JustificationFinancial life cycle holds process improvement sessions on regular basis. Any processes, systems which can be improved has been implemented. We are in constant dialogue within the department ( including IPAs from Q legacy team) to review and implement any quick wins or process changes. As of today, despite system enhancements and process improvements, CTP RoW is still in need of additional headcount to support payments for increasing number of sites coming through DD as well as through IQVIA and global projects dedicated to transition of protocols from legacy systems. Currently there is a high amount of sites to be serviced as already won awards for very high profile customers. If there is no replacement, team is not able to support increased number of FSP and CROPT studies. This can result in several millions of lost revenue. Currently we have several FSP customers that are planning transitions to our services as well as CROPT portfolio transition being accelerated.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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