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Expeditors Information Services Representative in Istanbul, Turkey

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals

  • 250+ locations worldwide

  • Fortune 500

  • Globally unified systems

Major Duties and Responsibilities

  • Execute Regular IS Basic Tasks to keep the systems up & running

  • Ensure adherence to Company policies and procedures

  • Train branch management on system architecture, data management, retention and reporting, and other available IT tools to improve processes, productivity and customer service

  • Basic Branch Technical Support such PC, LAN, Expeditors Software and systems administration & troubleshooting, in addition to global, regional and branch project implementation

  • On call for after-hours IS issues including Day end problems

  • Asset Management such as purchasing, shipping, tracking and maintenance

  • Prepare and execute the annual tactical business plan for IS department

  • Provide technical assistance within branch

  • Responsible for compliance with Expeditors, all the procedures related to IS and conduct regular branch IS audits.

  • Regular communication with Regional IS Manager and District Manager.

  • Offers suggestions and comments to Regional IS Manager for system improvements

  • Assists District Manager with preparation of the department budget

  • Support branch disaster recovery efforts as they occur

  • Deliver IS training courses within the branch and trains sales people on systems features and benefits

  • Be supportive and actively participate in Sales calls where needed and appropriate

  • Initiates and follow up independently on IS projects

     

     

  • Basic PC & network skills

  • Effective problem solving

  • Ability to handle multiple tasks/projects

  • Demonstrated customer service skills and proven interpersonal skills

  • Good communication skills

  • Inquisitive and exploratory mind-set

  • Fluent in English

  • Turkish is a must. 

     

Expeditors offers excellent benefits

  • Paid Vacation

  • Health Plan

  • Employee Stock Purchase Plan 

  • Training and Personnel Development Program

     

All your information will be kept confidential according to EEO guidelines.

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