Experience Inc. Jobs

The Role

The position will provide support to Finance and Brokers to ensure and maintain and control revenue accuracy. It will act as a liaison between finance, brokers, management, and be the contact person with external partners e.g., insurance companies, reinsurance companies and accounting partners’ communications and co-operation including administrations, controlling, collection management and accounting-finance related tasks.

• Manage overdue receivables by contacting policyholders and overseeing customer accounts.

• Ensure timely payments, accurate allocation, and resolve billing disputes with brokers and placement teams.

• Respond to customer inquiries professionally and maintain proactive communication with clients, carriers, and legal teams.

• Prepare monthly payables/receivables aging reports, quarterly overdue receivables, and bad debt provision reports.

• Perform daily collections, policy closing processes, and reconcile monthly premiums, commissions, and bank statements.

• Monitor client payments, follow up on unpaid fees, and ensure accurate data in the broking system.

• Support the Financial Controller in internal reporting, regulatory management, and financial communications.

• Provide regular updates and KPI analysis to the Financial Controller, assist with treasury management and cash flow forecasting.

• Lead and train the Credit Control team, ensuring adherence to procedures and best practices.

The Requirements

• 8-10 years of industry experience (preferably in insurance or brokerage, or related fields such as administration, controlling, finance, or collections).

• Excellent proficiency in both English and Turkish

• Administrative/controlling mindset with market and process understanding.

• Strong negotiation skills with carriers, reinsurers, clients, and colleagues.

• Proactive problem-solving and end-to-end process knowledge in insurance.

• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).

• Self-motivated, able to work independently with keen attention to detail.

• Ability to manage multiple priorities in a fast-paced environment and meet deadlines.

WTW is an equal opportunity employer