Experience Inc. Jobs

Mobility Context

Shell Mobility represents the single largest customer-facing business in the group serving more than 30mln mobility and over 250,000 Fleet customers per day through 500,000 service champions in over 44,000 sites across 70+ countries. As RDS looks to the future, Mobility is critical to establish Shell as The Low Carbon Leader, with ambitions to be the no. 1 mobility and convenience retailer, with the world’s leading EV charging network and lead in business and goods mobility platform.

Achieving our ambitions will necessitate placing customers at the heart of our business, treating every interaction as a chance to bring our purpose to life to making people’s journeys better. We’re evolving from ‘fuels retailer’ to ‘mobility retailer’- innovating to meet our customers’ changing expectations around convenience, product quality, digitalization, and service. This includes continuing to improve the quality of our current products while expanding our alternative energy mosaic (LNG, hydrogen, EV charging and biofuels).

Mobility is the most customer intimate business in Shell and a front seat to the mobility transition seen from the eyes of customer. A career in mobility is fast paced and dynamic whether you are creating a rewards program for our service champions, developing an award-winning app for our customers, developing a community engagement program or engineering a safe forecourt. Come join us as we embark on the next phase of our ambition focusing on e-mobility and decarbonization.

This role works closely with the functions in Fleet Solutions and the wider Mobility organization in order to achieve flawless delivery of B2B CVPs to customers, ensuring the highest level of customer satisfaction and maximum value to Shell.

Responsibilities:

• Prepare daily, weekly, monthly performance reports (Sales-Opex-KPI, Forecast, etc..) and all ad-hoc financial & operational reports requested by Management and Sales Teams

• Analyzing financial data (P&Ls, sales & operating reports) and KPIs

• Supporting the preparation and updating monthly, quarterly, annual and ad-hoc business presentations to high standards

• Supporting the preparation of reports/analysis by taking part in business development projects

• Transforming business to enable better decision-making through the usage of advanced analytics

• Communicating outcome of analyses done using complex data sets or algorithms into simple conclusions that will empower teams to drive action based on the driven insights

• Responsible for the pricing, invoicing process and performance management of all Non-Fuel Retail products: Shell FiloPlatform, Services on the Road (HGS), AdBlue

• Leading big data with proper IT tools

• Responsible for configuring complex excel files/data/reports for the use in Power BI

Qualifications:

• Bachelors / Masters degree from related departments from a reputable university (Engineering, Business Administration, Economy etc.)

• Experience in web and mobile projects, business and system analysis and integration projects

• Experience on data analytics & tools is a must

• Excellent command of English language

• Advanced MS Excel, Power BI and Power Point skills is a must

• Having commercial approach/mindset with quantitative thinking

• Finance/Accounting experience is a plus

• Strong can do attitude

• Able to work under commercial pressure with stretch targets

• Able to work independently and get things done with a proactive approach

• Relationship management and communication skills

• Strong presentation skills

• Ability to manage prioritisation and deliver within challenging deadlines

• Having hands on approach

• Self-motivated professional, team-player, excellent communication

• Having a fast & agile attitude

• Experience in working in a fast-changing environment with uncertainty