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REI Security Supervisor in Issaquah, Washington


This job contributes to REI’s success by planning, managing, administering, and maintaining the various physical security infrastructures that are essential components of the access control, intrusion alarm and CCTV systems and their related policies. The Security Supervisor is responsible for managing and has oversight of the day-to-day physical security operations for their assigned location(s), including special events, and may supervise additional security staff including but not limited to: employee, contractors and other vendors. The Security Supervisor also has a key role in executing their facilities’ emergency preparedness and response plans. This role works to resolve issues directly or through facilitation and engagement of third parties as appropriate. Models and acts in accordance with REI’s guiding values and mission.

Responsibilities and Qualifications

Day-to-day onsite operational support and supervision for a corporate and satellite office in a fast-paced, complex, unique, distributed physical security infrastructure

· Support and manage access control environments, including, but not limited to: security cameras, burglar alarm, access control (including credential administration), and key/core hardware administration.

· Responsible to plan, direct and oversee security support for all special events on site.

· Provide immediate, onsite security support during both planned and unplanned events.

· Conducts ongoing surveys of the physical environment looking for opportunities to improve overall safety; audits current practices; work with teammates to investigate daily issues, identify discrepancies, and address opportunities for improvement.

· Communicates security budgetary needs for review and approval.

· Responsible for operational security at assigned location and provides support for security-related concerns, requests, and questions for other REI properties as needed.

· Ensures contract or employee security teams are properly trained and uphold the highest ethical standards and REI Values.

· Supports the safety operations of the assigned site.

· Reviews incident reports prepared by team for completeness and accuracy.

· Investigates reports of accidents, injuries, and security concerns and escalates appropriately.

· Develops and implements corporate policy associated with Asset Protection.

· Provides solutions for security related concerns, requests, and questions for REI properties as needed.

· Responds to telephone, ticket, and email requests in a professional, efficient manner.

· Responds to internal security alarms and emergency incidents and takes actions as necessary

· Performs various programming and technical project/administrative related activities on the security systems.

· Identifies, develops, and gathers necessary resources to complete projects.

3+ Years in Contract Security in a supervisor role or higher

2+ years in a corporate physical security specialist position with supervision of contract

security provider

Certified in access control operations or substantial experience with access control

systems and ability to obtain new certifications as necessary.

Technical background in security systems and knowledge of security principles.

Intermediate experience with Microsoft Word, Excel, Outlook, PowerPoint, the Internet,

and Access Control Systems.

Strong analytical, organizational, and planning skills.

Experience building and delivering a variety of system reports


At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (https://foryourbenefit-rei.com/) for a detailed overview of benefits plans by employee profile.

Pay Range

$57,300.00 - $86,100.00 per year