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Teradata Sr Performance DBA \/ Cloud in Islamabad, Pakistan

Teradata helps businesses unlock value by turning data into their greatest asset. We’re the cloud data analytics platform company, built for a hybrid multi-cloud reality, solving the world's most complex data challenges at scale. Collectively, we endeavor to serve equal parts innovator and contributor. Because our mission isn’t just about the collection of data – it’s about revolutionizing the future of transportation to save lives, optimizing energy costs to make the planet a cleaner place, and using data to predict and identify cancer risks.

Position Title : Sr. Performance DBA/Cloud Ops (AWS/Azure)

Location : Islamabad/Lahore

Management Level : Sr. Professional


Job Summary

  • The Sr. Performance DBA/Cloud Ops Administrator requires specific technical knowledge about the administration and control of the data warehouse environment, including the database, operating systems and associated tools.

  • Delivery responsibility includes Administration, maintenance and database performance optimization, capacity, security, configuration, scheduling, errors, and execution of maintenance utilities.

  • Responsible for managing Teradata’s as-a-Service offering on public cloud (AWS/Azure).

  • Delivery responsibilities in the areas of cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support.

  • Implementing security best practices and analyzing the partner compatibility.

Key Responsibilities

  • Manage and support 24x7 Teradata Vantage environments (Cloud/On-Prem) for multiple customers

  • Devise and implement performance tuning, security, capacity & operations best practices.

  • Implementing development, production environment for data warehousing cloud/on-prem environment

  • Backup, Archive and Recovery planning and execution of the cloud/on-prem data warehouses

  • Throughput monitoring, load balancing, improving the overall system health by optimizing the key database or cloud resources

  • Proactively monitor ticket queue and assignment of tasks to shift members

  • Ensuring SLA are met during that shift- Acknowledgement & Update SLAs

  • Incident/task prioritization during the shift

  • Ensure all scheduled changes are implemented within the prescribed window

  • First level of escalation for team members

  • First level of help/support for team members

  • Proactively highlight any incidents about to miss the SLA. Constantly monitor SLA Dashboard

  • Ensure even distribution of workload within shift members

  • Handling S1 during shift

  • Shift leads would manage transition and share summary of all tickets being transferred

  • Divert adhoc tasks to platform lead

Basic Qualifications

  • Computer Sciences/Engineering Graduate or higher

Mandatory Skills / Attributes

  • Minimum 6-8 years of IT experience.

  • Minimum 4-5 years of Database Administration hands on-experience.

  • Minimum 1-2 years of Cloud hands-on experience (AWS/Azure).

  • Should have basic leadership qualities.

  • ITIL or other relevant certifications are desirable

  • Service Now / ITSM tool day to day Operations

  • Must be willing to provide 24x7 on-call support on a rotational basis with the team.

  • Must be willing to travel – both short-term and long-term

Preferred Skills/Certifications

  • Teradata/DBMS Experience Hands on experience with Teradata administration and strong understanding of Cloud capabilities and limitations

  • Good understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape

  • Implement and support new and existing customers on VaaS infrastructure.

  • Should have good knowledge of cloud services for Compute, Storage, Network and OS for at least one of the following cloud platforms : AWS/Azure

  • Managed responsibilities as a Shift lead

  • Hands-on experience with database architecture/modeling, RDBMS and No-SQL.

  • Should have good understanding of data archive/restore policies.

  • Teradata Basic

  • Working experience in Linux administration, Shell Scripting.

  • Working experience on any of the RDBMS like Oracle//DB2/Netezza/Teradata/SQL Server,MySQL.

Others

  • Excellent oral and written communication skills in the English language

  • Good team player.

  • Good presentation, communication skills.

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