Job Information
Exeter Finance Corp Director Credit Bureau Reporting in Irving, Texas
At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.
Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.
Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
Job Description
Job Summary:
The Director of Credit Bureau Reporting is responsible for the accurate and timely processing of monthly credit bureau files as well as daily responses to credit bureau inquiries. This position is responsible for analysis of the monthly Credit Reporting file, developing, implementing and adhering to best practices & processes in order to minimize risk and potential loss.
Job Duties:
Primarily responsible for building brand through accurate credit bureau reporting
Leads, directs and guides daily activities of the credit bureau reporting teams. In addition, must establish & maintain strong partnerships with Compliance and Audit.
Establishes goals and performance objectives, and process improvements for organization. Drives for results.
Improves customer satisfaction and process quality by monitoring and providing feedback. Provides training and development support for managers in the areas of performance management, and coaching/developing of their associates
Ensures adherence to established operational methods, procedures, service standards and applicable state and federal laws.
Appropriately addresses human resources issues, such as attendance and interpersonal conflicts in the workplace. Interviews and hires managers and participates in the recruiting process of customer service representatives.
Creates system and process enhancements.
Prepares performance reports by collecting, analyzing, and summarizing data and trends, and drives improvements.
Actively participates in projects including providing requirements and UAT testing
Education and Work Experience:
Bachelor’s degree in a related field or equivalent experience.
Eight (8) years direct job-related experience, to include a minimum of three (3) years management experience.
Previous credit bureaus reporting experience.
Excellent leadership skills in directing a team with measurable performance.
Extensive experience interfacing with all levels of peers/coworkers.
Strong communication skills, including developing and delivering presentations to senior management.
Strong hands-on experience developing, aligning and implementing strategies with objectives and functions.
Proven leader with a strong track record of success as a business partner, mentor, manager and team builder.
Superior problem solving, analytical, process improvement, project management, communication and presentation skills.
Knowledge of state and federal regulatory compliances
Working knowledge of Microsoft Office Suite, including Excel and Word
Compensation Information
Salary Range: $88,000 - $121,000
Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.
Exeter Finance is an Equal Opportunity Employer
Additional Skills: SQL
Exeter Finance LLC is an Equal Opportunity Employer.
Individual compensation packages are based on various factors unique to each candidate including
skill set, experience, qualifications and other job-related reasons.
97,100.00 USD-$133,550.00
At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to provide options that make sense, getting customers behind the wheel of their car.
Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with auto dealers, or supporting the company from its corporate offices, you will enjoy a nurturing, invigorating and positive work environment.
We offer individually tailored compensation packages with competitive salary and benefits, plus training and development opportunities, team member recognition and awards, and so much more.
As an equal opportunity employer, we’re committed to hiring talented people, including veterans and military family members, who share our commitment to deliver outstanding customer service where we value our people, performance and service by exhibiting a Culture of Excellence.
If you are a California consumer and would like information about our online and offline privacy practices, please see our “California Consumer Privacy Statement” available here (https://res.cloudinary.com/govimg/image/upload/v1670513113/5b74966e98f5e27ebbf48fa8/Exeter%20Finance_%20CPRA%20California%20Consumer%20Privacy%20Statement%20Final.pdf) .