Experience Inc. Jobs

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

This role is primarily responsible for Deployment, Supplier Enablement and Catalog Support in the Americas Region for Caterpillar Indirect Procurement systems supported by the GFSD Digital Excellence Team which Includes:

Primary Solutions:

• Guided Buy – GEP SMART

• NextGen – Coupa

Secondary Solutions:

• Third Party Labor – IQ Navigator / Beeline

• My Caterpillar Travel Expense (MCTE) – SAP Concur

• Expense and Procurement Card Programs

This position will help support the internal Indirect Procurement organization as well as key stakeholders across the enterprise.

People: Works effectively with colleagues, customers, and suppliers at all levels.

Leadership: No direct reports. Will demonstrate ERP, ETL, Database, and Project management skills required to collect, compile, assimilate, communicate, and maintain information as required. Incumbent will assess and recommend solutions. Maintain the highest ethical and professional standards within this diverse global organization.

Strategy: Help customers with configuration, deployment, testing, communication, supplier enablement, catalog support, master data collection, training, troubleshooting and hyper care-related activities

Responsibilities

• 4 year college or university degree with 5 years of job-related experience

• 3 to 5 years of ERP experience

• 3 plus years of experience with cloud databases and middleware technologies

• Experience with cloud-based ERP Deployments

• Requires effective communication skills – both oral and written

• Must exhibit strong interpersonal skills and should have a collaborative work style

• Should have a great attitude to learn and implement new technologies

Degree Requirement

• 4 year college or university degree with 5 years of job-related experience

Top Candidate Will Also Have:

• Experience using the NextGen (Powered by Coupa) procurement platform is preferred

• Knowledge of end-to-end Source-to-Pay business process

• Preferred that the incumbent is familiar with basic procurement and quality principles, procedures, and techniques

• Ability to multi-task and prioritize work in a dynamic environment.

• Experience in Data Analytics and Reporting

Additional Details:

• 10% travel is required

Skill Descriptors

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.

Level Extensive Experience:

• Managesapplication-related issues,implications,andapproacheswith clients.

• Evaluateskeyinterfaces andinterdependenciesamongcoreapplications systems.

• Explains features and benefits of core applications for consideration by business units.

• Implements existing and planned application enhancements in major business units.

• Tracks data flow between own applications and core applications in other business areas.

• Plans enhancement, conversion, and retirement strategies for core applications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving

organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Extensive Experience:

• Ensures captureoflessons tobelearned from a problem-solvingeffort.

• Organizes potential problem solvers and leads problem resolution efforts. Uses varying problem-solving approaches and techniques as appropriate.

• Contributes to standard practices for problem-solving approaches, tools, and processes.

• Analyzes and synthesizes information and devises alternative resolution strategies.

• Developssuccessfulresolutionstocritical orwide-impactproblems.

Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.

Level Extensive Experience:

• Facilitatesinapplicationdesignreviewsandwalkthroughs.

• Creates andevaluatestechnicalalternativesforcomplexapplications.

• Interprets application services such as API; integrates them with technical design.

• Develops various, distinct and multiple technical application designs.

• Prepares technicaldesign documentsandblueprintsforapplications.

• Exploresandevaluatesapplicationdesignconsiderationsformultipletechnologies.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).

Level Working Knowledge:

• Tracks problems associated with the quality and effectiveness of application software.

• Researches the benefits and drawbacks of an organization's application software.

• Drafts application software usage for the department's needs. Providesinstantsupport for endusersofapplicationsoftware.

• Implementsaspecificapplicationsoftware underthesupervisionofmanagement.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Level Extensive Experience:

• Playsanactiveorleading role inrecording andstoring requirementdocumentsinvariousforms.

• Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.

• Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.

• Produces detailed functional and information requirements models and documentation.

• Trains others on requirements walkthroughs and quality reviews.

• Utilizesautomateddiagrammingtools toensuretraceability ofrequirements.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.

Level Extensive Experience:

• Designsand developsapplicationsortechnologyinterfacesand bridges.

• Documents existing bestpractices forsystemor technologyintegrationprocesses.

• Identifies and quantifies risks of proposed alternatives to a system or technology integration initiative. Delivers training on major issues, interfaces, considerations and potential pitfalls and risks.

• Discusses with line areas on data, technology and application integration issues.

• Advises others in how to integrate projects across multiple technologies.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.

Level Extensive Experience:

• Verifies the proper flow of transactions across all input, output and storage channels or devices. Evaluates interoperability of new systems with existing systems during the beta testing phase.

• Supervisesthetestingofcomplex,multi-platformand distributedapplications.

• Designs processes to ensure that the system meets and maintains requirements and expectations.

• Coaches end users on the development of test data and test scenarios for system validation.

• Managesthe executionof testplans, includingresources,strategies, schedules,processes and tools.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.

Level Working Knowledge:

• Discovers, analyzes, and resolves hardware, softwareor application problems. Works with vendor-specific diagnostic guides, tools and utilities.

• Handles calls related to product features, applications, and compatibility standards.

• Analyzes code, logs, and current systems as part of advanced troubleshooting.

• Recordsandreports specifictechnical problems,solving processesandtoolsthathavebeenused.

Additional Information:

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

Employee benefit details:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with a yearly STIP bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

#LI

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

June 12, 2024 - July 2, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.