Experience Inc. Jobs

Lion Real Estate Group is seeking a Make-Ready to join the service team at "The Ava and The Aria" our 266-unit owner-operated multifamily apartment community located in Irving, Texas!

(Recruiters/Agencies, please do not respond to this ad.)

Lion Real Estate Group, established in 2007 by Jeff Weller and Mory Barak, is a US-based investment firm with a niche focus on acquiring B/C multifamily assets in the Sun Belt states. The co-founders have completed $2.5 billion of real estate transactions and have office locations in Dallas, TX (headquarters), Los Angeles, CA and Nashville, TN. The firm currently owns and operates over 5,800 units across twenty-five multifamily properties located in the Los Angeles, Nashville, Dallas, Austin, Atlanta, and Charlotte markets.

Lion Real Estate Group - BENEFITS OFFERED:

• Medical Insurance (77% of employee/dependent premium paid by Lion)

• Dental Insurance (99% of employee premium paid by Lion)

• Vision Insurance (99% of employee premium paid by Lion)

• Voluntary Plans, including Life/AD&D, Accident, Critical Illness, Disability, Hospital Indemnity, and Pet Insurance

• Third-Party Dedicated Benefits Concierge (TouchCare)

• 401(k) Retirement Savings Plan (6% Company Match)

• Paid Time Off Policies:

• Vacation

• Sick Leave

• Bereavement Leave

• Inclement Weather

• Holidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Yom Kippur, Rosh Hashanah, Thanksgiving Day, Christmas Day)

• Paid Parental Leave

• Employee Assistance Program

• Perks and Rewards Program

Make-Ready - JOB PURPOSE:

The Make-Ready plays a vital role in our community’s day to day impression on existing and prospective residents and is expected to maintain a high level of quality customer service and professionalism while ensuring that all company maintenance policies and procedures are consistently followed. The Make-Ready is responsible for preparing rent-ready apartment units during the turnover process and will also assist with troubleshooting and repairing all aspects of the community and apartment units including plumbing, electrical, heating/cooling, carpentry, appliances, painting, and drywall.

Make-Ready - ESSENTIAL FUNCTIONS:

• Ensures all company maintenance policies and procedures are followed

• Ensures quality control checks of all final products (i.e. unit turns, preventive maintenance, rehab projects).

• Walks community on a regular basis to ensure the community’s appearance meets or exceeds company standards at all times

• Assists in completing service orders in an efficient and timely manner

• Addresses all emergency service requests in a timely fashion, including on-call emergencies

• Completes the turnovers/make-readies of vacant units according to schedule

• Paints vacant units, including rehab units

• Ensures the physical well-being and curb appeal of the apartment community including grounds cleanliness

• Ensures all work assignments are completed according to Company standards

• Assists with move-in and move-out procedures

• Brings all resident issues to the attention of office personnel and informs community managers of any issues observed in housing units

• Works together with service team to keep on-site shops in order

• Coordinates with supervisor to order supplies while maintaining the appropriate expense budget allotted per community.

• Works collaboratively with supervisor to prepare for all city and internal property inspections.

• Ensures Company Safety Program and OSHA safety requirements are being followed

• Maintains annual fair housing certification for maintenance (via Gracehill)

• Maintains regular and consistent attendance according to required work schedule decided by the Company, including being available for on-call on weeknights and weekends

• Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all times

Make-Ready - REQUIRED SKILLS/ABILITIES

• Excellent verbal and written communication skills. (English)

• Excellent interpersonal and customer service skills.

• Excellent organizational skills and attention to detail.

• Excellent time management skills with a proven ability to meet deadlines.

• Team player with ability to work well with others

• Ability to work independently, prioritize duties, manage time efficiently, and multi-task.

• Ability to function well in a high-paced and at times stressful environment.

Make-Ready - EDUCATION & EXPERIENCE:

• High School Diploma or equivalent

• 1+ year residential maintenance or related experience

• 1+ year of experience in multifamily property management highly preferred

• HVAC/EPA Certification preferred

• Must have valid driver’s license

*Posted pay range is negotiable.

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