Experience Inc. Jobs

Description

At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans is developing and publishing live service AAA multiplayer games and developing original IPs, including New World: Aeternum and an upcoming title based on The Lord of the Rings, with our studios and teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games also publishes best-in-class games in close collaboration with developers, leading with Lost Ark from Smilegate RPG, THRONE AND LIBERTY from NCSOFT, and King of Meat from Glowmade, as well as the next major entry in the Tomb Raider series from Crystal Dynamics.

The Central Games Intelligence team supports the Games org by transforming data into decisions, delivering actionable insights at scale for game developers, publishers, and business stakeholders.

We are seeking a Senior Business Intelligence Engineer to take ownership of delivering large scale solutions in a fast-paced and dynamic business environment. On our Central Intelligence team, you'll have an enormous opportunity to help shape business decisions as a trusted advisor to partner teams as well as Senior Leadership. You will be a self-starter, comfortable with communicating customer and developer experience metrics as actionable insights.

Key job responsibilities

• Partner with Engineering, Science, and Business teams to create key performance indicators and new methodologies for measurement of our anti-botting and anti-cheating technologies

• Develop best-in-class performance reports and automate standardized reporting for regular metrics; identify areas of opportunity to automate, scale ad-hoc analyses; and build and inform BI tool improvements

• Translate data into actionable insights for stakeholders both in and out of the team, create analytical insights to discover key priorities for Amazon Games

• Proactively make and justify recommendations based on advanced statistical techniques, deep familiarity with customer or developer experiences, and cross-referencing multiple data sources and comparing against the wider industry

• Provide requirements for telemetry and data structure's to improve ability to extract data efficiently and provide the team insights faster

• Earn customer trust by maintaining and adhering to Information Product quality standards and best practices

Basic Qualifications

• 10+ years of professional or military experience

• 5+ years of SQL experience

• 5+ years of Games Industry (supporting title Development, Release, or Live Ops) experience

• Experience programming to extract, transform and clean large (multi-TB) data sets

• Experience with theory and practice of design of experiments and statistical analysis of results

• Experience with AWS technologies

• Experience in scripting for automation (e.g. Python) and advanced SQL skills.

• Experience with theory and practice of information retrieval, data science, machine learning and data mining

Preferred Qualifications

• Experience working directly with business stakeholders to translate between data and business needs

• Experience managing, analyzing and communicating results to senior leadership

• Experience producing metrics that help teams identify and action bad actor behavior (e.g., botting, cheating, fraud) and minimize good customer harm

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in our lowest geographic market up to $202,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.