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Position Overview:

We are seeking a detail-oriented Leave of Absence (LOA) Coordinator to provide comprehensive management of leave of absence claims, collaborating closely with our third-party administrator. This role is pivotal in ensuring effective oversight and support throughout the LOA process, while fostering strong relationships with HR, management, and employees.

Key Responsibilities:

• Claim Management: Oversee leave of absence claims, ensuring compliance and accuracy with the support of our third-party administrator.

• Data Analysis: Analyze and track data related to denied leaves and employees who do not return post-leave. Collaborate with HR and management to facilitate the return of employees to work or initiate appropriate actions.

• Agency Coordination: Respond promptly to inquiries from state agencies regarding state-paid disability and leave programs.

• Customer Service Excellence: Provide timely responses and expert guidance to all LOA inquiries, ensuring a positive experience for all employees.

• Collaboration: Support day-to-day outsourced LOA administration while building strong relationships with HR, benefits teams, managers, and corporate counsel.

• Audit and Compliance Support: Assist management and colleagues with specific audit and compliance projects, ensuring all processes are in line with company policy.

• Interactive Process Engagement: Engage with managers and HR in the interactive process for reasonable accommodations, documenting each step thoroughly.

• Communication Liaison: Act as the primary point of contact for communications (phone, email, and mail) regarding all leaves of absence and related processes.

• Training and Instruction: Educate employees and train management and HR staff on proper procedures for all types of leaves, including conducting "interactive process discussions" training.

• HRIS Management: Maintain the Leave of Absence module within the HRIS (WinTeam, by TeamSoftware).

• Leave Integration Oversight: Oversee the integration of various leave types (e.g., Workers’ Compensation with FMLA) and their interactions with benefits, payroll, and other functions.

• Special Projects: Undertake special projects as assigned to support departmental goals.

• Excel Proficiency: Utilize advanced Excel skills for data management, including extensive use of pivot tables and VLOOKUPS to analyze large datasets related to employee leaves.

Additional Skills & Qualifications:

• Minimum of 2 years of experience in Leave of Absence management, or a college degree with an emphasis in HR or relevant internship experience.

• Proficiency in Microsoft Excel, with experience in pivot tables and VLOOKUPS.

• Knowledge of HRIS systems is a plus; experience in leave and benefits integration is beneficial but not required.

  About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.