Experience Inc. Jobs

Description We are in the process of recruiting an Administrative Assistant, based in Irvine, California, to provide pivotal support within our team. This role is central to our operations, with a focus on customer service, data management, and administrative duties. We are offering a contract to permanent employment opportunity.

Responsibilities:

• Accurately and efficiently process customer credit applications

• Maintain up-to-date customer credit records

• Resolve customer inquiries in a timely and detail oriented manner

• Monitor customer accounts and take necessary action when required

• Ensure all customer-related paperwork is organized and properly filed

• Upload and scan documents to the database as needed

• Make outbound calls to address any pending issues

• Liaise with state representatives regarding concerns or issues

• Handle payment of outstanding bills

• Assist with ad-hoc projects as necessary

• Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) for various tasks

• Schedule appointments and manage calendars as requested

• Perform data entry tasks and manage email correspondence. Requirements • Proven experience in answering inbound calls, demonstrating excellent communication and problem-solving skills

• Strong customer service skills, with a focus on delivering high-quality support to both internal and external stakeholders

• Demonstrated ability in data entry, with a high degree of accuracy and attention to detail

• Experience in managing email correspondence, with the ability to prioritise and respond to emails in a timely manner

• Ability to handle both inbound and outbound calls, showcasing excellent multitasking skills

• Proficiency in Microsoft Excel, with the ability to create and manage spreadsheets

• Experience in using Microsoft Outlook for email communication, scheduling meetings and managing calendars

• Proficiency in Microsoft PowerPoint, with the ability to create impactful presentations

• Experience in using Microsoft Word for creating and editing documents

• Proven ability to manage and schedule appointments, ensuring all appointments are accurately recorded and updated

• Experience in filing and organising documents, with the ability to maintain a well-organised and efficient office environment. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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