Carsome Assistant Sales Manager, Retail Sales in Ipoh, Malaysia
In this role you will support the Branch Manager to achieve sales target
Supporting/assisting the Branch Manager on:-
Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
Facilitate daily huddle to understand the Sales team's challenges and to provide direction/solutions
Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals
Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.
Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.
Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences
Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‐centric efforts
5+ years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility
3+ years of experience in leading (sales) teams in a dynamic environment
A strong track record of scaling and structuring full-scope sales organizations
Experience in dealing with external partners and B2C customers at all levels
Proven track record through above-average performance at individual and team level
A commercial mindset with excellent communication and sales skills
Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions