Financial Center First Credit Union Teller I, II - Lawrence Branch in Indianapolis, Indiana
LOCATION: 7101 East 56th Street, Indianapolis, 46226
All applicants are required to pass a background check as a condition of employment.
Teller I – One year of previous experience in customer service/retail/finance with cash handling experience. (Starting Wage is $17)
Teller II – Should have at least two years’ previous experience in financial institutions with at least one-year experience as a teller. (Starting Wage is $18)
The Teller position is responsible for completing deposits, withdrawals, and other financial interactions while providing excellent customer service to all members.
Adheres to Financial Center’s Policy and Procedures
Acts as a role model within and outside Financial Center
Maintains a positive and respectful attitude
Communicates regularly with supervisor about department issues
Demonstrates flexible and efficient time management and ability to prioritize workload
Consistently reports to work on time prepared to perform duties of position
Meets Department productivity standards
Demonstrate enthusiastic support of corporate mission, core values and long term objectives
Performs daily assignments independently
Resolves questions or problems on the basis of past precedent and interpretation of policy and procedural guidelines
Work is reviewed for adherence to policies and procedures
Receives members in person and either completes their request, or refers the member to the appropriate staff member
Identifies and capitalizes on opportunities to promote and refer new services or products.
Responsible for completing opening and closing procedures, processing night drop, ATM, coin machine and daily MSR scanning.
Receives and handles financial transactions of all types, including; deposits, withdrawals, transfers, cash advances, payments and negotiable items, ensuring sufficiency of funds and proper endorsement on negotiable instruments within these transactions
Enters transactions into Credit Union system, recording all transactions and producing customer receipts.
Daily opens and closes teller terminal, maintains proper amount of currency in drawer, accounts for assigned cash, checks and other monetary instruments and transactions.
Maintains neat and orderly work area and ensures that all negligible and confidential records are properly secured
Adheres at all times to applicable policies, including, check cashing, identification and security
Balances to the terminal teller/close report, remits receipts and excess cash to the supervisor
Must be able to achieve proficiency on relevant Credit Union systems, Credit Union products and services
Performs other duties as commensurate with this position
Teller I – One year of previous experience in customer service/retail/finance with cash handling experience.
Teller II – Should have at least two years’ previous experience in financial institutions with at least one-year experience as a teller.
High school diploma or equivalent is required
Excellent verbal and written communication skills.
Excellent math skills.
Trustworthiness and the ability to act with integrity.
Thorough understanding of customer service.
Must be accurate and attentive to detail
Patience, diplomacy and tact
Must feel comfortable handling large amounts of cash and working at computer terminals.
Bilingual in English and Spanish is a plus
The work requires physical mobility within the general work area and prolonged standing within a small work area.
Long periods of intense concentration, continual communication with members, repetitive tasks and a high level of attention to security.
Must be able to lift 15 pounds at a time.
May be temporarily or permanently transferred to another Branch as required.