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Concentrix Splunk/SignalFX Developer in Indianapolis, Indiana

Job Title:

Splunk/SignalFX Developer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

  • Challenge Conventions

  • Deliver outcomes unimagined

  • Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Job Description Summary

The Splunk/SignalFX Developer will be responsible for designing, developing, and maintaining our Splunk and SignalFX monitoring and analytics solutions. The ideal candidate will have extensive experience in Splunk and SignalFX, strong data analysis skills, and a proven track record of implementing effective monitoring solutions.

Key Responsibilities

  • Solution Development: Design and develop monitoring and analytics solutions using Splunk and SignalFX to meet the needs of IT operations and other stakeholders.

  • Data Integration: Integrate various data sources into Splunk and SignalFX, ensuring comprehensive monitoring and visibility of IT infrastructure and applications.

  • Dashboard Creation: Develop and maintain custom dashboards, alerts, and reports to provide actionable insights and real-time monitoring.

  • Performance Optimization: Optimize Splunk and SignalFX configurations for performance, scalability, and reliability.

  • Collaboration: Work closely with IT operations, security teams, and other stakeholders to understand requirements and deliver effective monitoring solutions.

  • Documentation: Maintain detailed documentation of configurations, processes, and best practices.

  • Support: Provide ongoing support, troubleshooting, and maintenance for Splunk and SignalFX solutions.

  • Continuous Improvement: Identify opportunities for enhancing monitoring capabilities and recommend innovative solutions to improve system performance and reliability.

Requirements

  • Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • Experience:

o Proven experience in developing and managing Splunk and SignalFX solutions.

o Strong background in IT operations and monitoring.

  • Technical Skills:

o Proficiency in Splunk, including experience with Splunk Enterprise Security and IT Service Intelligence (ITSI).

o Strong knowledge of SignalFX for real-time monitoring and analytics.

o Experience with scripting languages such as Python, Bash, or PowerShell.

o Familiarity with data ingestion techniques and integration methods.

o Experience with dashboard and alert creation in Splunk and SignalFX.

  • Problem-Solving: Excellent analytical and troubleshooting skills.

  • Communication: Strong verbal and written communication skills.

  • Collaboration: Ability to work effectively in a collaborative team environment.

  • Adaptability: Ability to adapt to changing technologies and learn new skills quickly.

Preferred Qualifications

  • Advanced Knowledge: Experience with cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes).

  • Certifications: Relevant certifications in Splunk, SignalFX, or other monitoring and analytics tools.

  • Security: Knowledge of security monitoring and incident response practices.

#Concentrix Catalyst

Location:

USA, CA, Work-at-Home

Language Requirements:

Time Type:

.

​Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .

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