Experience Inc. Jobs

Description

The Sales Support Coordinator role is designed to be a resource to key sales associate. This position requires learning and understanding the product offering and quoting system, as well as interaction with a wide variety of builders, contractors and homeowners. This position is accountable for the formulation and administrative execution of sales location's proposals, orders, reports, and follow-up procedures in addition to assisting sales representative(s) in achieving and maintaining excellent customer satisfaction. Assigned teams and tasks will vary based on business necessity.

Responsibilities

· Administers, verifies, and submits accurate product orders by communicating with sales representatives and customers, and having sound knowledge of products, systems, and procedures

· Works in the field to formulate product proposals by effectively and accurately sizing rough openings and blueprints, communicating with customers and utilizing automated systems

· Uses the Quoting Management system (PQM) in conjunction with Salesforce to enter orders, providing complete and accurate information to sales representative or customer

· Verify contract/proposal to ensure the correct product is ordered, built, and delivered to the customer

· Assists Sales Representative(s) in calling and following-up on leads, processing customer requests for service or change orders, communicating the offering to customer and maintaining accurate documentation of such communication

· Understands and utilizes all necessary software (PQM, MSOffice, etc.) by continually learning through experience and training

· Performs basic blueprint take-offs by accurately reading and interpreting client blueprints. Coordinates for internal drawings when necessary.

· Promotes and facilitates continuous improvement activities in the department

· Point of contact after the sale to field any follow-up questions

· Occasionally work variable, non-traditional hours and make oneself available for customers during evenings and weekends.

Requirements

• Excellent verbal and written communication skills

• Superior organizational and multitasking abilities

• Experience in vendor management and supplier relationship

• Ability to work independently and as part of a team

• Detail-oriented with strong problem-solving skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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