Experience Inc. Jobs

Resident Engineer

• Location: Indianapolis, 46201

• Salary: $66.66 - $66.66 / hour

• Job Type: Contract

Posted 3 months ago

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• Pay 66 to 66

• Function: Technical Engineering / Design / Support

• Job Ref: 240796

  Position: Resident EngineerLocation: Indianapolis, IN 46201Hourly Rate: $66.66/hr.Term: 12 monthsDay-to-Day Responsibilities

• Work with the customer operations team to ensure the fundamentals of the NetworkSurveillance and Fault Management are in place to effectively manage the new andexisting technology elements.

• Create basic work instruction documents pertaining to the operations of the new andexisting technology.

• Attend all debrief sessions to assess progress against targets set during the initiationphase and evaluate the need for additional support.

• Conduct knowledge transfer during the troubleshooting of an identified network issueencountered during the day-to-day operations of the network.Document knowledge transfer sessions to:

• Support shifts and team requirements.

• Recording of all electronic sessions for reuse/ future needs.

• Establish alarm handling and troubleshooting processes.

• Ensure topics identified during the Initiation phase have been addressed.

• Provide IPSC support personnel with easy-to-find solutions and self-search.

• Options to perform required operations activities in a more productive andcontinuously improving manner.

• Service Provisioning Support

• RAN, Core, and Backhaul parameters changes and configuration.

• Services configuration changes.

• Network Operations Support including:

• Acceptance testing support prior to the production launch of new network elements.

• Production Network Element-related configuration changes and updates.

• Maintain network health and performance.

• Network routing setup.

• Network infrastructure configuration.

• Monitoring and surveillance activities.

• Event detection and isolation.

• Fault resolution and escalations.

• Thorough coverage of alarms including.

• Alarm prevention.

• List of alarms with description.

• Severity of alarms.

• Handling alarms remotely.

• Clearing alarms.

• Thorough coverage of 7705 routers including:

• Router configuration.

• Ports

• Remote provisioningOverall functionalityIncident managementProblem management

• Change management

• Routine diagnostics and corrective action.

• Operational Runbook updates.

• Methods of procedures documentation (MoPs)Fulfill the Service Configurationand activation of the cording to plan for Service Provisioning.

• Operational monitoring support and usage for the company’s tools and applications.

• Operational service management process updates.

• Operational Knowledge Management Organization.

• Operational measurement and KPI updates.

• Move, Add, Change, and Delete (MACD) operational documentation and processes.

• Provide bi-weekly status reports to include:

• Summary

• Progress on the current week.

• Issues and risks

• Deliverable status and anticipated progress for the next 2 weeks.

• Attend Bi-Monthly Check Point Meeting

  Is this a good fit? (Requirements):

• 6+ years of experience in the following:

• Nokia Microwave Radio: 9500 MPR

• IP/MPLS

• Nokia Routers: 7750 SR / 7705 SAR-8

• NSP NFM-P

• Wavence

  Apply Now

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Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re a top 15 U.S. IT staffing firm and why our consultants rate us well above the industry average. People come to us for a job, and stay with us because of our top-notch consultant care.

For hourly W2 contract roles, MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see https://www.matrixres.com/consultants-overview/benefits-and-payroll for more information. For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.

MATRIX is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.