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Humana Population Health Product Manage-CenterWell- Salesforce in Indianapolis, Indiana

Description

The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

CenterWell Senior Primary Care, a subsidiary of Humana Inc., is the new brand for a primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina and Texas. CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. CenterWell Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health.

At CenterWell Senior Primary Care, we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.

The Population Health Product Manager conceives of, develops, delivers, and manages products for customer use. The Population Health Product Manager works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

  • Facilitate stakeholder/user validation testing of designs and runs discovery sessions

  • Conduct roadmap feature research

  • Regularly communicate with users and other internal stakeholders to get feedback on their wants and needs

  • Collect and analyze a variety of data, identify key themes and validate assumptions regarding product features

  • Write user stories in a manner clearly understandable to development teams

  • Participate in all product development ceremonies

  • Regularly monitor utilization of released functionality, looking for trends to identify areas of opportunity and recommend ideas

  • Own product backlogs and provide impact analysis of client issues to determine priority

  • Creates wireframes or other visuals to demonstrate and gain feedback on proposed user experience

  • Oversee collective flow of information from warehouse to UX

Required Qualifications

  • Understands the value of incremental delivery and can support the decision to remove or add stories and work as needed

  • Similar product-focused role in a healthcare environment

  • Working within products which leverage capabilities of business process management or CRM tools such as Salesforce or Pega

  • Use of Agile-oriented requirements and backlog planning tools such as Jira, Azure DevOps, or Team Foundation

  • Experience working in Agile or other matrixed teams

  • Providing direction to autonomous development teams through product vision, scope management, documenting acceptance criteria

  • Uses data to validate product roadmap priorities

  • Data driven, with solid problem framing and analytical skills

  • Strong analytical and technology skills

  • Solid communication and organizational skills

  • Understands common UX patterns

  • Ability to prioritize and communicate work to engineers and technical side of the project, as well as end users

Preferred Skills and Experience

  • Experience with value based care business models

  • Product management experience building solutions on top of Salesforce HealthCloud

  • Writing requirements using the Gherkin format

Scheduled Weekly Hours

40

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