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Carrier Operations Project Manager, NA RLCS in Indianapolis, Indiana

Date Posted:



United States of America


CAI23: Carrier-Indianapolis, IN 7310 W Morris St, Indianapolis, IN, 46231 USA

POSITION TITLE: Operations Project Manager

LOCATION: Indianapolis, IN

Carrier is a world leader in HVAC, Refrigeration, Fire & Security solutions. For over a century, we have been developing innovative products and services that have changed the way people live and work. That drive for innovation continues today with a renewed focus on creating solutions that will change the world for the better. At Carrier, we see possibilities in everything. This is a great time to join the Carrier! Our culture is one of leadership, innovation, and sustainability. Our global reach and commitment to employee engagement give every member of the Carrier team opportunities to grow, learn and advance their careers.

If you thrive in a fast-paced environment and are looking for an opportunity to develop your operations career, then we have an excellent opportunity for you. We are looking for a motivated, analytical, self-starter to service as our Operations Project Manager in the Residential HVAC Business to contribute to our continued legacy of operational excellence.


Oversees the planning, development, implementation, and maintenance of manufacturing methods, processes, and operations for new and existing products in the plants. Directs the development and execution of short and long-range strategies aimed at ensuring the manufacturing plants can achieve their goals in safety, quality, service, productivity, and capability. The Operations Project Manager interacts with Operations and Plant Leadership, Advanced Manufacturing, and the Automation team on a regular basis to identify and escalate/address issues in projects in a timely manner. The incumbent will ensure projects are executed on time, within budget, and to the agreed-upon specifications.

The Operations Project Manager will be the informed and the reviewer of all Projects coming into the manufacturing plants. Ensures adherence to standards for manufacturing process design and project management. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Acts as an advisor to subordinates to meet schedules and/or resolve technical problems.

The Operations Project Manager works within the Operations organization and teams to establish and maintain a complete Manufacturing System of people, process, information, equipment, and infrastructure that enables the manufacturing plants to produce products without disruption. Ensures the effective use of materials, equipment, and personnel in producing quality products at minimum costs. In this role, direct or indirect people management responsibility is required.


  • Collaborate with other Operations functions to drive entire organization towards a common set of goals and objectives related to Safety, Quality, Service, Productivity, and Capability in the manufacturing plants.

  • Drive optimization of manufacturing processes in Carrier plants worldwide through a global approach to project execution.

  • Coordinate review of large-scale project requests and make recommendations to Operations leadership regarding project worthiness.

  • Maintain and develop productivity hooper that tracks status for all plant productivity projects for RLCS.

  • Recommend changes to policies and standard work to establishes procedures that affect Operations organizations.

  • Endorse the use of Lean Six Sigma methodologies to drive process improvement and standardization.

  • Identify the constraints in the plants and focus on removing them to increase production capacity.

  • Define, initiate, and lead or participate in projects that will enable the plants to meet annual productivity goals and reduce/eliminate safety and ergonomic risk in the manufacturing work environment.

  • Develop long-range strategies for and translate them into short-term goals and objectives.

  • Collaborate with New Product Development and Manufacturing Engineering to ensure the deployment and sustainment of standard manufacturing processes.

  • Collaborate with Product Engineering group to develop technology roadmaps for manufacturing processes and systems design.

  • Participate in new product and process design reviews for New Product Introduction (NPI) and Continuation Engineering projects.

  • Critically evaluates key factors (e.g., costs, benefits, timeliness, and risks) and all reasonable alternatives before making decisions. Helps translate vision of a desired future state for RA into clear priorities and practical plans for achieving that vision.

  • Consistently moves problems towards resolution when encountering obstacles, uncertain conditions, or situations where lack of data or conflicting data means that there is no clear “right” choice; helps others do the same. Drives successful execution of new initiatives and projects by fulfilling individual responsibilities.

  • Shares viewpoints openly and directly with others, providing relevant and timely information to those who need it; helps others do so, too. Communicates clearly and persuasively, in both oral and written form, to all varieties and levels of audience. Seeks and incorporates relevant perspectives when assessing a situation or making decisions. Helps others express their point of view clearly; demonstrates a clear understanding of those viewpoints.

  • Conduct tasks in accordance with applicable health, safety, quality, and environmental regulations (state/federal laws, ISO9001, ISO14000, etc.) as well as Carrier policies and procedures.

  • Facilitate and/or participate in Design for Manufacturability (DFM), Design For Assembly (DFA), Process Failure Mode Effects Analysis (PFMEA) analyses, and theory of constraints analysis.

  • Communicate effectively, both verbally and in written form, to a broad audience of varying technical and cultural backgrounds.

  • Have an active presence and level of participation in both the central office and the local plant environments.


  • Bachelor of Science degree in Industrial/Mechanical/Electrical Engineering, or equivalent degree or education.

  • Master of Engineering or Business Administration preferred.

  • Minimum of 7-10 years of leadership/management experience in a manufacturing or engineering environment.

  • Proven ability to successfully coach, motivate, and develop employees.

  • Experience with Project Management, Design for Manufacturability and Assembly (DFMA), Lean Six Sigma tools and methodologies, and a manufacturing environment.


  • Some travel is required (50%); some international.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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