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Rose International, Inc. Intake Specialist in Indianapolis, Indiana

Date Posted:02/02/2024 Hiring Organization:Rose International Position Number:457918 Job Title:Intake Specialist Job Location:Indianapolis, IN, USA, 46204 Employment Type:Temporary Estimated Duration (In months):11 Min Hourly Rate($):23.00 Max Hourly Rate($):23.00 Must Have Skills/Attributes:Administrative, Customer Service, Legal Documentation, Legal Research, Legal Secretary, Verbal Communication, Written Communication

*Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a clients business needs and requirements.*

Candidate provides timely, appropriate and professional responses to all public contact with the department. Candidate shall answer questions, makes referrals, draft complaints and forward calls to appropriate staff. The candidate will serve as a professional staff member within the department and provides a front-line response to the public for questions and issues. This position requires a strong level of organization as well as interpersonal skills, integrity and sound judgment. The candidate is privy to sensitive and highly confidential information and receives instructions for new and complex tasks.

Responsibilities include but are not limited to the following Respond to online inquiries regarding the filing of complaints Effectively interview potential Complainants Analyze and summarize information received from online inquiries Prepare investigative work case files for investigations Send Notice of Complaints and interrogatories to relevant parties Provides excellent customer service, via telephone and in person Responsible for monthly reporting Analyze and apply relevant laws to establish jurisdiction over cases for enforcement areas May be responsible for drafting appropriate motions before the department, including, but not limited to administrative dismissals and default orders Research databases for correct contact information for relevant parties and witnesses Other duties as assigned

Preferred Experience Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws Ability to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed Interpersonal skills, especially when dealing with the public Detail orientated work ethic Strong organizational skills with the ability to manage various projects simultaneously Working knowledge of computers and Microsoft Office Suite Ability to type with speed and accuracy General knowledge of functions of other departments and agencies and their relationships to the intake/case control division Ability to communicate effectively and ability to establish cooperative work relationships

Benefits: For information and details on employment benefits offered with this position, please visithere{target="blank"}. Should you have any questions/concerns, please contact our HR Department via our securewebsite{target="blank"}.

California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' websitehere{target="_blank"}.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any ther characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise,please contact our HR Department{target="_blank"}.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).