Experience Inc. Jobs

JOB TITLE: Human Resources Manager

REPORTS TO: Director of Finance & Administration

SUPERVISES: HR Generalist / Recruiting Assistant

FLSA STATUS: Exempt

LOCATION: Remote work, with strong preference to candidates located in Indianapolis, IN or Daytona Beach / Jacksonville, FL

TRAVEL: Periodic

SUMMARY: We are seeking an experienced, organized Human Resources Manager with the ability to work independently to lead and manage our HR department. The HR Manager will oversee all aspects of human resources practices and processes, ensuring alignment with our company’s goals and values. This role is critical in fostering a positive work environment, driving employee engagement, and ensuring compliance with legal and regulatory requirements.

DUTIES AND RESPONSIBILITIES:

• Manages the recruiting process from beginning to end, including W2 employees, 1099 contractors, and temp agency staff placement.

• Coordinates with the IT and accounting departments for onboarding new hires.

• Manages relationships with benefits vendors.

• Manages all elevated employee relations issues.

• Reviews action items for legal compliance, precedent, etc.

• Manages legal compliance as it relates to HR, including EEO01, Vets 4212, 5500 Forms, FLSA, ADA, 401(k) non-discrimination testing, and affirmative action plans.

• Tracks and processes all new hires and terminations, enters edits in various systems.

• Manages annual open enrollment process from beginning to end.

• Manages COBRA administration.

• Manages elevated claims processing issues, enrollment exceptions, and special circumstances.

• Manages 401(k) loan processing and distributions.

• Processes short term and long term disability claims.

• Oversees workers compensation filing of First Report of Injury.

• Assists the accounting department with payroll with accurate data and processing personnel action forms.

• Coordinates corporate training on sexual harassment, ethics, code of conduct, etc.

• Develops recommendations for improvement of processes and implements such improvements within delegated authority.

• Demonstrates excellent customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

• Advises Director of Finance & Administration immediately of any issues or complaints regarding discrimination, legal issues, etc.

• Other duties as assigned

  SUPERVISORY RESPONSIBILITIES:

• Directly supervises employees.

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

  QUALIFICATIONS:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field.

• Experience: Minimum of 5 years of experience in human resources with proven ability to develop and implement HR strategies and initiatives.

• Other combinations of experience and education that meet the minimum requirements may be substituted.

  COMPETENCIES:

• Organizational Skills – Effectively prioritizes tasks and maintains detailed records while handling multiple responsibilities, including recruitment, compliance, and employee relations.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

  PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand

• Occasionally required to walk

• Frequently required to sit

• Continually required to utilize hand and finger dexterity

• Continually required to talk or hear

• Continually utilize visual acuity to operate equipment, read

  technical information, and/or use a keyboard

• Occasionally/required to lift/push/carry items less than 25 pounds/ up to 25 pounds/ up to 50 pounds/ more than 50 pounds

  The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.