Job Information
Aimbridge Hospitality House Attendant-General in Indianapolis, Indiana
Job Summary
The General House Attendant will provide guests with an effortless and memorable experience that lets them know they are valued and cared for. This role will be responsible for cleaning and maintaining the hotel primarily the guest rooms as assigned as well as other areas of the hotel including public spaces back of the house areas and outside spaces of the hotel.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Exceptional communication skills and enjoy caring for others and working in a fast-paced environment.
Positive friendly and upbeat with the ability to deliver service authentically and looking to make a career in hospitality
Ability to work in a fast-paced environment
Ability to perform job functions with attention to detail speed and accuracy
Ability to move perform frequent and repetitive movements including bending and stooping
Must be able to lift push and pull a moderate weight frequently
Ability to scrub and scour surfaces extending arms over head to perform cleaning tasks and work in confined spaces.
Ability to follow instructions directions and meet deadlines including the thorough cleaning of the minimum number of rooms assigned
Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests
Previous cleaning experience preferred
Must have the ability to work a varied schedule that may include early morning evening night and weekend shifts
JOB RESPONSIBILITIES:
Clean assigned guestrooms in accordance with company standards (changing bed linen cleaning bathrooms vacuuming dusting etc.)
Replenish amenities and supplies in assigned guestrooms
Stock and maintain Housekeeping cart
Report maintenance issues to Supervisor immediately
Greet guests in hallways and public areas in a pleasant and friendly manner and offering assistance
Ensure special requests are noted and fulfilled
Answer questions about the hotel the hotel-brand standards such as art travel and related topics as well as the unique characteristics of the hotel
Answer questions about local area attractions and things to do
Communicate with all departments regarding in house VIPs and any special requests/needs
Provide information regarding property events outlets amenities and directions and ascertain which services could enhance the guests’ stay
As required deliver guest newspapers messages packages amenities or other items requested by guests or team members
Store and retrieve luggage or packages for guests from the appropriate storage areas as needed.
Maintain presence during peak traffic periods
Interact with hotel associates in a professional manner assisting other departments with necessary information
Manage and resolve all guest complaints and compliments in a professional and courteous manner
Listen and respond to guest inquiries using a positive clear speaking voice
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Property Details
- Newly renovated Guest Room featuring new furniture, new double pillow top mattresses and bedding, 37" Flat Panel TV's with High-Def * At Fairfield Inn & Suites Indianapolis East, we are an award winning hotel which is conveniently located 7 minutes east of Downtown Indianapolis via I-70. The hotel has close proximity to the Indianapolis Convention Center, Lucas Oil Stadium, NCAA Hall of Champions, Conseco Fieldhouse, Indiana State Fairgrounds, Indianapolis Museum of Art (IMA), Indianapolis Motor Speedway, Broad Ripple and Bulter University. We pride ourselves on value and service with room service, free breakfast, a heated indoor pool/whirlpool, fitness center and business library. Additionally, being included in a multi-hotel complex allows us to offer guests access to our full service Marriott, which features newly renovated indoor pool, expanded fitness center and restaurant, which are all on the same campus. Our upscale Fairfield Inn & Suites is ideal for both business and leisure travelers.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offeringDaily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Apply for this position (https://careers-aimbridge.icims.com/jobs/353593/house-attendant-general/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)
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EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyFairfield Indianapolis
Posted Date3 months ago(10/1/2024 8:53 AM)
ID2024-353593
LocationUS-IN-Indianapolis
CategoryHousekeeping/Laundry
TypeRegular
StatusFull-Time
Company : NameAimbridge Hospitality