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International Medical Group Eligibility Specialist - Temporary Position in Indianapolis, Indiana

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our team in our Indianapolis, IN office with people who share our energy and enthusiasm for creating the best experience for travelers.

JOB DETAILS

  • Type of Job: Temporary

  • Hours: 40-hours per week

  • Schedule: 8:00 AM - 5:00 PM, Monday - Friday

  • Pay: $12.00 per hour

  • Location: Indianapolis, IN

  • Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

JOB SUMMARY

The Eligibility Specialist will be responsible for providing excellent service and support to our customers. Initially you will be responsible for Eligibility duties such as but not limited to identifying issues with an insured file, data input of insured information, adding coding to the insured’s files in other systems.

DUTIES AND RESPONSIBILITIES

  • Enter, correct and/or update an insured’s file in systems

  • Review and compare insureds’ and their dependents’ identifier in internal systems to identify multiple IDs and merge and update data in all systems as needed

  • Identify overlapping certificates and review certificate language to ensure the appropriate certificate is attached to insured’s file

  • Assist the Sales and Underwriting departments to determine certificate cancellations for multiple policies

  • Assembling and redistributing fulfillment kits that contain designated insurance documents that are prepared and mailed/shipped to Insureds and Producers.

  • Respond to written and oral inquiries from internal departments

  • Other duties and projects as needed

QUALIFICATIONS AND REQUIREMENTS

  • High School diploma or GED

  • Be organized with high attention to detail with the ability to multi-task and follow direction

  • Strong computer skills

  • Ability to work in multiple programs

  • Documentation skills and Data entry skills with a high level of accuracy

  • Proficiency in Microsoft Office

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