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Bureau Vertias North America Lab Support Technician II - Indianapolis, IN in Indiana

Company Overview:

ATL, A Bureau Veritas Company is a professional services organization with an ever-broadening service portfolio to support FDA-regulated products and companies worldwide. Providing scientific, engineering, and regulatory laboratory services, we seamlessly leverage our expertise within the consumer product goods, pharmaceutical, and medical device industries. Headquartered in Cincinnati, Ohio, we are a highly profitable and nimble entrepreneurial organization comprised of nearly 500 experts who work throughout the United States. Anchored by the mission to add value to our clients throughout all stages of the product life cycle, we are the most desired business partner for our Fortune 500 clients.

Perks & Benefits at ATL:

  • Medical, Vision, and Dental Insurance

  • Short-Term and Long-Term Disability paid by Employer

  • 401(k) Retirement Plan with Employer Contribution

  • Paid Time Off

  • Employee Assistance Plan

  • Employee Discount Program

  • Wellness Program

  • Career Mobility & Ongoing Development

Position Summary:

The Skilled Scientist is responsible for customer order support, such as solubilizing and plating compounds that may be highly potent and controlled substances, sample staging, and updating inventory. The role is also responsible for container direct sample submission support.

Schedule: M-F (first-shift), forty hours per week. However, must be flexible to meet the needs of the department and complete other projects as assigned.

What You’ll Do:

  • Directed sample submission (DSS) support for shipping and delivery services for plated samples including inspection of inventory samples, neat sample solubilization, sample tube creation and plating activities.

  • Sample order support including:

  • Sample preparation for inventory orders

  • Sample preparation for directed sample submission orders.

  • Support the transfer of sample submission containers and plate deliveries between buildings.

  • Preparation and completion of directed sample submission orders

  • Inspection of sample testing plates to ensure automation systems are operating according to quality standards. Communication of apparent issues to client personnel.

  • Pick/Place sample archive support for solubilized sample archive, sample staging & storage locations (including loading and unloading samples from automated storage systems, refrigerators, and freezers in our laboratories).

  • Monitor plate staging and pick-up locations: Monitor un-retrieved sample plates, and support communication to biology for plate retrieval or disposal.

  • Support the transfer of tube-based inventory additions between store archives within labs.

  • Sample storage maintenance and issue resolution support (i.e., locating misplaced samples, reorganization/loading of sample archives and sample staging locations, sand ample tube auditing).

  • Organizes and manages workload to meet or exceed laboratory turnaround time and client expectations.

  • Building orders to execute on the automation (Sample order support & DSS)

  • Performs all tasks and procedures with limited supervision

  • Clean, organize and maintain work area, glassware (e.g., refrigerators, freezers, and supply cabinets, as needed).

  • Participate in the laboratory inventory program that provides adequate inventories of reagents and supplies.

  • Assure the accuracy of tasks by adhering to the laboratory’s SOPs.

  • Communicate effectively with team members

  • Complies with all safety guidelines.

  • Assist in administrative aspects of various departmental projects as directed.

  • Conduct verbal and written communications with internal with limited direction.

What You'll Need:

  • Must be comfortable handling chemical samples

  • Must be highly organized and able to prioritize workload and complete orders

  • Communicate professionally and concisely – both written and verbal

  • Have solid experience maintaining a high attention to detail

  • Strong experience with MS Office Suite and SharePoint sites

  • Ability to quickly understand job-specific software

  • Team-oriented and the ability to work in a collaborative environment

  • Be a proven multi-tasker that truly thrives on juggling multiple projects in a deadline driven environment

  • Possess strong organizational skills with ability to quickly assess project status and communicate it effectively. Must be able to work with specified turnaround times in a production environment.

  • Experience in handling large quantities of samples and orders

  • Driven, energetic person coordinating activities among different areas of the department

  • Demonstrate team leadership

  • Ability to coordinate multiple priorities and complex schedules to support optimum laboratory operations

  • Technical problem solving and process improvement skills

Education and Experience:

  • Degree requirement: Associate's Degree in Chemistry or closely related field

  • Minimum of one (1) year of experience of laboratory research in a highly detail-oriented environment

An equivalent combination of education and experience may be accepted in lieu of above.

AT ATL, we are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. ATL strongly supports diversity in the workplace.

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