Experience Inc. Jobs

Reference #: R-208 North Fifth Street:355 North Fifth Street; Indiana, PA 15701

Work Days and Expected Hours: Monday - Friday: 8:00 AM to 5:00 PM (Additional hours as necessary to meet the objectives of the department)

Function:Provides internal and external customer service in a centralized Loan Servicing Center and performs various administrative and clerical duties in support of the operation of the Loan Systems Department (Insurance/Escrow processing, Credit Insurance Servicing).

Duties and Responsibilities:

Will perform some of the following functions for the servicing of loans:

Credit Insurance/ Debt Cancellation Servicing - Includes but is not limited to

Assists customers with claims

Processing Payments

Assists customers with issues that arise

Assists S&T Bank Accounting Department with monthly reconcilements of new and current business

PMI Servicing - Includes but is not limited to

Processing monthly payments to Servicers

Assists customers with the cancellation process

FNMA Processing - Includes but is not limited to

Daily reporting of Monthly and Biweekly payments using SURF

Daily Cash Remittance using SURF

Loading Participations on all New FNMA Loans Sold

Escrow Servicing - Incudes but is not limited to

Assists with the Semi-Annual Tax payment Processing including preparing tax bills to be paid and paying tax bills before the Discount Date

Pays Annual Hazard and Flood Insurance payments

Assists with daily reports that monitor new escrows loaded to the system and escrows from paid off loans

Assists customers with various escrow issues and questions

Has a general understanding of the Annual Escrow Analysis process and can assist customers with general questions

Performs general account maintenance such as billing adjustments, payment schedules, etc. related to Credit Insurance, PMI, and Escrow

Researches and resolves questions for both internal & external customers

Maintains a good working relationship with all bank employees. Demonstrates the ability to work independently. Works as a team player to contribute to the success of the department and in turn the organization

Assumes additional duties as required.

Physical Demands

Utilizes fingers and manual dexterity skills for typing, filing, and data entry on a frequent basis up to 95% of the business day. Possess the ability to focus visually at a close distance of 18"-20" for a period of up to 85% of the business day. Must be able to occasionally lift and/or move up to 20 lbs, stand, walk, and reach with hand and/or arm throughout the business day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education

Requires a high school diploma or equivalent basic academic education.

Experience

One to two years general experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range:

$15.00 - $19.23

EEO/AA Minority/Female/Disability/Veteran