Job Information
Universal Storage Group Full Time Self Storage Relief Manager in Indian Trail, North Carolina
Put your life experience to work for us at American Store & Lock !
Do you share our CORE Values?
Whatever It Takes
Be the Spark!
Top of Mind, Market & Industry
Sincere, Approachable & Passionate
On Target & Goal Oriented
Honorable With Personal Integrity
Then put them to work for us at American Store & Lock . Universal Storage Group manages American Store & Lock and is a dynamic, growing, innovative company delivering world class customer service. We offer award-winning training programs, competitive pay, great healthcare and additional benefits including, and the opportunity for career growth.
The chosen American Store & Lock Relief Manager will attend our four-phase training program with one of our USG Certified Trainers on sales, operations, auction process, and our use of world-class marketing techniques to deliver Solutions to our clients. Employees also receive ongoing training throughout the year and annually at our Company Meeting.
Self-Storage is a fast-paced environment. Our employees wear many hats: salesperson, customer service rep, cleaning crew, marketer, accounting clerk, cashier, and more! As a USG Relief Manager you will be responsible for:
Greeting everyone at your facility with a smile and a handshake
Helping your customers determine the best size unit before each rental
Completing all paperwork correctly for each rental
Completing scheduled facility Walk Thru and Lock checks
Posting all payments made the day of receipt
Tracking and following up on past due accounts
Record keeping of all customer records; including but not limited to, payments and notes
Making DAILY bank deposits and posting receipts as instructed
Monthly Marketing such as Calls, Visits, Emails, Social Media Postings, and Events
Maintaining merchandise for customer purchase
Cleaning vacant units to rentable condition.
Ensuring grounds, office, and bathrooms are clean and presentable at all times
Preparing auction units according to procedure and lien laws as needed
Assist customers with U-Haul; rentals, cleaning, returning equipment
And more……
Our stores are retail and open Monday – Saturday from 9:00am - 6:00pm. USG offers competitive pay, plus benefits and monthly bonus potential, based on your expertise.
USG full-time employees have access to the following benefits:
Medical Insurance with Company Contribution of up to $450 per month and policies as low as $5.44 per paycheck!
Company-paid Short-Term Disability (STD)
Company-paid Long-Term Disability (LTD)
Dental Insurance
Vision Insurance
Additional Supplemental Options
Employee Assistance Program (EAP)
Up to 120 hours PTO annually
401k with company match
Paid Holidays
Immediate Pay (Pay Advance Program)
Candidate Requirements -
Valid Driver’s License
Successfully Complete Background Check
Successfully Complete Drug Screen
Attitude and Aptitude Testing
Physical Demands –
The physical demands described here are representative of these that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel, and reach with hands and arms. Employees are frequently required to climb or balance; bend; kneel; crouch; or squat, and talk or hear. Employees are occasionally required to sit for periods of time.
Universal Storage Group is an Equal Opportunity Employer. Nothing in this Job Description should be construed as an offer or guarantee of employment.
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