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Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world. In this vital role you will be a key contributor in Clinical Trial Management, Monitoring, and Engagement (CTMME) product team, supporting Veeva ClinOps suite of applications (Veeva CTMS etc). This role combines domain expertise and analytical skills to gather, refine, and document business requirements, including user stories, business process maps, and test plans. Collaborating closely with developers, Product Managers, and business partners, the analyst ensures technical requirements are well-defined, enabling accurate planning, estimation, and delivery of high-quality software solutions. Responsibilities also include sourcing and integrating data, ensuring its accuracy and alignment with regulatory needs, and developing test cases to validate system implementation.

In addition to requirements analysis, this role emphasizes understanding how businesses create, consume, and make decisions using data in the context of their processes. With a proactive approach to problem-solving and collaboration, this role ensures all the business requirements are captured and appropriately reflected in the subsequent documentation (technical/functional requirements, test cases etc), and in the final delivery.

Roles & Responsibilities:

• Collaborate with System Architects and Product Managers to manage business analysis activities.

• Capture the voice of the customer to define business processes and product needs.

• Collaborate with Product Management, vendor, and business partners to analyze and document impact of Veeva version upgrade releases and refine the Product backlog.

• Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs.

• Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog.

• Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs.

• Stay focused on software development to ensure it meets requirements, providing proactive feedback to customers.

• Develop and implement effective product demonstrations for internal and external partners.

• Maintain accurate documentation of configurations, processes, and changes.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master’s degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR

• Bachelor’s degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR

• Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience

Functional Skills:

Must-Have Skills

• Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology

• Experience with SAFe Framework and Agile software development methodologies

• Experience with Veeva ClinOps suite of applications

• Good communication skills and the ability to work with senior leadership with confidence and clarity

• Experience in writing requirements for development of modern web application

• Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA

Good-to-Have Skills:

• Demonstrated expertise in a scientific domain area and related technology needs.

• Understanding of scientific software systems strategy, governance, and infrastructure.

• Experience with Veeva Risk based validation tool.

• Technical thought leadership.

• Able to communicate technical or complex subject matters in business terms.

• Jira Align experience.

• Experience of DevOps, Continuous Integration, and Continuous Delivery methodology.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.