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Job Description:

This position plays a critical role in ensuring the smooth operation and continuous improvement of the ISAAC application. Key responsibilities include monitoring application’s performance, troubleshooting and resolving issues, managing updates and upgrades, scheduling, tuning, overseeing projects implementation, and maintaining thorough documentation. Managing application availability issues, addressing users’ issues and concerns, and identifying areas for improvement and developing action plans to improve application performance and stability. Coordinating with the IT team, software developers, and vendors to resolve issues and optimize system performance. It Serves as a critical point of escalation for clients and end users and is accountable for the application's uptime and availability.

Skillset for App/Prod Support – platform support:

• Extensive understanding and experience as Azure Administrator

• Experience in configuring Azure VMSS, private virtual networks, storage solutions, and load balancing

• Extensive understanding of ADO tasks and experience in implementing pipelines using Terraform, and Helm charts

• Experience in configuring and troubleshooting issues with Nginx

• Good understanding of Azure Kubernetes Service (AKS), Docker, Linkerd and extensive experience with kubectl

• Good understanding of deployment, configuration, and support of J2EE applications

• Good understanding of Relational database tools and concepts (Oracle Databases, PL/SQL)

• Good level of experience with Unix/Linux commands

• Expertise with shell scripts

• Experience with configuration and administration of Wildfly 18+ is a plus

• Experience with configuration and administration of Nokia’s SMP 19+ platform is a plus

• Microsoft Certification as Azure Administration is a plus

Skillset for App/Prod Support – application support:

• Good understanding of HTTP protocol and experience with using Developer Tools in Chrome browsers

• Good understanding of log file configuration on web/app servers and experience with troubleshooting application defects

• Good understanding of Relational database tools and concepts (Oracle Databases, PL/SQL)

• Good level of experience with Unix/Linux commands

• Expertise with shell scripts

Experience: Typically requires 5 - 8 years experience.

Technical Career Pathway (TCP) role. Supervisory: No.

Weekly Hours:

40

Time Type:

Regular

Location:

Hyderabad, Andhra Pradesh, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status