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You will be part of dynamic group of world-class engineers responsible for being the first responders to a planet-scale system.

Your team will be the frontline in managing a critical infrastructure that supports billions of daily operations trusted by customers globally.

This role has high visibility, is pivotal in ensuring the seamless operation of our services and requires team members who are both technically adept and capable of handling complex challenges inherent in a large-scale distributed system.

Your expertise will contribute to the stability of our systems, satisfaction and success of our customers.

Responsibilities

• Understand a planet scale system, both breadth and depth of how things work is necessary

• An aptitude for rapid response to incidents and ensure high availability of the service.

• Collaborate closely with technical experts to maintain and enhance system reliability.

• Drive continuous improvement and innovation in system monitoring and issue resolution.

• Develop strategies to mitigate risks and prevent recurrence of issues.

• Exhibit growth mindset, and culture of excellence, and agility

Qualifications

• Proven experience in understanding large-scale distributed systems.

• Deep technical knowledge and a strong understanding of system architecture.

• Excellent problem-solving skills and the ability to make decisions under pressure.

• Strong leadership qualities and the ability to inspire and motivate a team.

• Commitment to providing exceptional service and maintaining customer trust.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .