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UnitedHealth Group Senior Technical Project Consultant - PMP Certified in Hyderabad, India

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

  • Project Oversight

  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements

  • Identifies resources needed and assigns individual responsibilities

  • Effectively applies company methodology and enforces project standards

  • Coordinates quality assurance procedures

  • Project risks & issues management

  • Ensures project documents are complete, current, and stored appropriately

  • Communication

  • Facilitates team and customer meetings effectively

  • Holds regular status meetings with project team

  • Keeps project team well informed of changes within the organization and general corporate news

  • Effectively communicates relevant project information to superiors

  • Resolves and/or escalates issues in a timely fashion

  • Understands how to communicate difficult/sensitive information tactfully

  • Customer Management & Business Partnership

  • Manages day-to-day customer interaction

  • Sets and manages customer expectations

  • Develops lasting relationships with teammates that foster customer ties

  • Communicates effectively with customers to identify needs and evaluate alternative business solutions

  • Builds a knowledge base of each customer’s business, organization, and objectives

  • Ensure cadence with business team leadership to ensure alignment with business goals, strategy

  • Project Accounting (If applicable)

  • Develops budget, provides monthly forecasting, and overall budget management

  • Ensures timely and accurate invoicing, and monitors receivables for project

  • Follows up with customers, as necessary, regarding unpaid invoices

  • Assures project legal documents are completed and signed

  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • Bachelor's degree (Engineering, Business, Org. Management, Project Management, Computer Science, or related)

  • 5 - 7 years hands-on project management experience

  • Experience managing projects in both waterfall and agile methodologies, including Scrum and Kanban frameworks

  • Substantial experience and working knowledge of Microsoft Office, Teams, SharePoint & Project.

  • Proven exceptional analytical and organizational skills, including a proven ability to adapt to a dynamic project environment

  • Proven ability to manage key stakeholders while managing competing priorities

  • Solid leadership skills including conflict/issue resolution

  • Ability to communicate effectively both verbally and written with customers, stakeholders, and senior leadership

  • Ability to work effectively with project resources across multiple departments

  • Microsoft Office 365 - Teams, Sharepoint, Excel, Powerpoint, Project, and Outlook are a must. Azure is a plus

Preferred Qualifications:

  • PMP Certification (highly preferred - candidates without get lowest priority)

  • Additional agile preferred certifications include, in order of importance:

  • Agile Certified Practitioner (PMI-ACP)

  • Professional Scrum Master (PSM-I)

  • Professional Scrum Product Owner (PSPO-I)

  • Certified Scrum Master (CSM)

  • ServiceNow experience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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