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Do you want to be part of a startup culture while working for Microsoft? Do you like being close to the customer, ensuring Microsoft devices delight users? Want to work as part of a dynamic team? The Surface Post Launch Engineering team is looking for someone that can help shape the future of devices by being the face of our in-market products.

We're seeking a talented Senior Technical Program Manager with exposure to end-to-end product lifecycle. You will lead a PM team to help shape the future of devices by planning, driving and implementing effective and scalable solutions for our in-market products with quality and reliability.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Driving the highest quality experiences across our device portfolio.

• Monitoring and reporting to leadership using data from a variety of sources including telemetry, customer support, and our commercial teams

• Driving internal and external partners to deliver fixes necessary to drive customer satisfaction and meet business goals  

• Driving learnings into new product development

• A drive for results

• A desire to learn, grow, and drive change

• Outstanding cross-discipline and cross-team collaboration skills

• An ability to communicate effectively across partner teams and to leadership

• A proven track record of individual excellence and a demonstrated commitment to making others great

Qualifications

Required Qualifications

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 2+ years of experience managing cross-functional and/or cross-team projects.

• Effective verbal and written communication

• Capability to understand and integrate technical concepts across various disciplines. 

Other Requirements

Candidates must be able to meet Microsoft, customer and/or government security screening requirements that are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• 7+ years of experience shipping software or hardware

• Experience shipping hardware and software through at least 3-4 product cycles

• An understanding of firmware/driver development and servicing

• Motivated and self-driven attitude.

• Responsible for collaboration with partners across organizational boundaries.

• Responsible for driving/contributing to product milestones and reviews

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .