Experience Inc. Jobs

Job Responsibilities:

• Design, develop, and maintain efficient, reusable, and reliable code

• Collaborate with cross-functional teams to define, design, and implement new features

• Identify and fix bugs, performance bottlenecks, and other issues

• Conduct code reviews to ensure adherence to best practices and coding standards

• Participate in the entire software development lifecycle, from concept and design to testing and deployment

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Analyze, investigate and provides explanations and interpretations within area of expertise

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience

• Proven 4+ years of experience problem solving with contact center platforms (primarily voice)

• Proven 2+ years of experience with Amazon Connect routing development

• Proficiency in git/GitHub version control

• Proven excellent technical growth, problem-solving and analytical skills

• Ability to work independently as well as collaboratively in a team-oriented environment

• Solid communication and interpersonal skills

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field

• Proven 2+ years of experience with Genesys Engage and related systems

• Experience with cloud platforms (AWS, Azure, or Google Cloud)

• Experience with Agile development methodologies

• Proficiency in IT Service Management (ITSM), specifically the Service Level Owner role

• Proficiency in CICD tools, Jenkins and Jenkins Pipeline as Code (JPaC)

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.