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The U.S. Pharmacopeial Convention (USP) Senior IT Project Manager in Hyderabad, India


Who is USP?

The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,100 talented professionals across five global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

Brief Job Overview

The Information Technology Project Manager will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects. In this role, the IT Project Manager will be responsible for the administration of network and server infrastructure projects, planning & execution of technology projects, managing project management processes, implementing technology security and the execution of all technology-related tasks and initiatives. In addition this role shall have a responsibility to establish and manage service delivery framework across functions including delivery governance and vendor performance management.

How will YOU create impact here at USP?

  • 40 % - Initiate, Plan, Execute and Control assigned Projects.

  • 35 % - Service Delivery, Reporting, Project status updates, and Insight presentation

  • 15 % - Vendor Management & Contracts management

  • 10 % - New Projects discovery, business case preparation and documentation.

  • Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project.

  • Develops and maintains proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing.

  • Introduces project management principles and best practices; implements global processes within India projects and facilitates structured project management approach to managing IT projects.

  • Coordinates and collaborates with stakeholders across business functions, IT teams, external vendors and third parties.

  • Enables exchange of ideas, facilitate collaborative conversations, identify key dependencies, and drives consensus within stakeholders and project teams.

  • Identifies, documents, and proactively communicates risks, issues, dependencies with appropriate sense of urgency.

  • Demonstrates leadership skills in driving a common objective while dealing with stakeholders with differing views, objectives, and approaches.

  • Sets and tracks project milestones in accordance with project requirements and timelines; develops comprehensive schedule accounting for unknown variables.

  • Establishes and implements project communication plans, providing status updates to stakeholders.

  • Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.

  • Conducts Project learnings sessions and documents learnings and takeaways.

  • Helps develop and Implements metrics-oriented service delivery framework for delivery functions across departments.

  • Develops data-oriented performance measurements to manager effective service delivery.

  • Analyses business requirements and develops workflows to deliver outcomes aligned to business objectives.

  • Work closely with business to understand their work requirements, proactively identify pain areas, brainstorm ideas, and drive strong working relationships.

  • Work with stakeholders to identify opportunities to implement technology solutions; undertake business case studies and present business benefits.

  • Work with Internal IT teams to work on continuous improvement projects adding value to business.

  • Work on new cross-functional initiatives; design and implement service delivery framework across delivery functions.

  • Proactively engage, coordinate and manage vendors keeping USP interests at forefront.

Who USP is Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

  • Bachelors / master’s degree in a computer science.

  • PMP certification is a plus.

  • Cumulative experience of >10 years in IT, preferably from IT Infrastructure background.

  • Minimum of 7-8 years of relevant experience in independently managing small & medium IT infrastructure projects.

  • Background in Automations will be an advantage.

Additional Desired Preferences

  • Strong communication Skills with ability to interact confidently with stakeholders across hierarchy and geographies.

  • Proficiency in managing cross functional skills within and outside of IT function.

  • Problem solving skills; creative solutioning and ideation.

  • Attention to detail.

  • Result oriented approach.

Supervisory Responsibilities



USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing is protected.

COVID-19 Vaccination Policy (will apply to the selected candidate(s) hired):

As a condition of employment with the United States Pharmacopeial Convention's (USP) duty to provide and maintain a workplace free of known hazards, all employees and contingent staff hired after July 1st, 2021, must be fully vaccinated unless a reasonable accommodation is approved. Your recruiter will advise accordingly.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—from the standards we make to the partnerships and conversations we cultivate. An environment where every employee feels fully empowered and valued irrespective of, but not limited to, personality, race, ethnicity, physical and mental abilities, education, religion, gender identity and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Job Category Information Technology

Job Type Full-Time