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Job Description

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Oracle Customer Success Services

As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions. About the Job

We have an exciting opportunity for a Principal Technical Program Manager to join the Customer Success Services Global SaaS and Apps Delivery. In this critical role, you will be responsible for collaborating with cross-functional teams and focusing on analytics across a large and dynamic organization. We are seeking a detail-oriented and analytical individual with a strong interest in tackling non-routine work

This role will report to the Chief of Staff of a 3,500 strong organization. This person will primarily work with the leadership team, program managers, product managers, and SMEs to understand functional requirements and interact with other cross-functional teams to provide analytical support and reporting.

Career Level - IC4

Responsibilities

Responsibilities

• Lead strategic initiatives and cross-functional teams to drive business transformation and achieve organizational goals.

• Provide analytics and reporting, creating stories that illustrate where the business should be heading.

• Facilitate collaboration and communication between different teams to achieve project milestones and objectives

• Collect, input, verify, correct, and analyze data to measure key performance indicators against business objectives.

• Provide management with economic impact and compliance issues surrounding key business decisions and/or deals.

• Drive the implementation of new processes and procedures.

• Develop communication plans and training materials for rolling out new processes and process changes.

• Work fully independently, often on exceptionally complex, critical projects. Seek input and collaboration when appropriate.

Requirements

• MBA, BA, or BS in Industrial Engineering, Business Administration, Economics, STEM-based degree, or equivalent experience relevant to functional area

• 5+ years of experience in executing and managing technical initiatives, with a focus on delivering cross-functional projects and data-driven business analysis.

• Demonstrated leadership skills, with the ability to influence and drive teams toward common goals.

• Excellent analytical skills with the ability to interpret complex data and make informed decisions.

• At ease with analytical tools and PowerPoint, including creating and delivering presentations to large audiences.

• Awareness of agile and waterfall project management methodologies

• Excellent interpersonal, communication and team-facilitation skills.

• Good presenter and speaker. Comfortable in front of groups.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer