Experience Inc. Jobs

The Commerce + Ecosystems (C+E) team is working to enable easier experience for customers and partners to grow, as well as to buy and do business with us by delivering a dependable, safe and secure commerce infrastructure. Our Ecosystems team is committed to driving discovery and awareness of Microsoft within our ecosystem of products and services, as well as reaching technical communities around the globe.

Are you interested in working for one of the most exciting teams in Microsoft Cloud division, that relentlessly focuses on customer needs and advancing Microsoft's cloud first strategy? Interested in a start-up environment, passionate about cloud computing technology and driving growth in one of Microsoft's core businesses? Come and join Azure Commerce + Ecosystem organization! We are part of Customer Experience team, and our mission is to create services and insights that transform and improve our customers’ experience with Microsoft.

The Support Experience Group (SxG) team is leading digital transformation of Microsoft support. We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365, and several other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors. We innovate quickly and collaborate closely with our partners and customers in a very agile, high-energy environment. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24x7 business SaaS applications excite you, please come and talk to us!

We are hiring a passionate Principal SW Engineering Manager to lead a team of highly motivated and talented software developers building highly scalable data platforms and deliver services and experiences for empowering Microsoft’s customer, seller and partner ecosystem to be successful. This is a unique opportunity to use your leadership skills and experience in building core technologies that will directly affect the future of Microsoft on the cloud. In this position, you will be part of a fun-loving, diverse team that seeks challenges, loves learning and values teamwork. You will collaborate with team members and partners to build high-quality and innovative data platforms with full stack data solutions using latest technologies in a dynamic and agile environment and have opportunities to anticipate future technical needs of the team and provide technical leadership to keep raising the bar for our competition.

We use industry-standard technology: C#, JavaScript/Typescript, HTML5, ETL/ELT, Data warehousing, and/ or Business Intelligence Development.

Responsibilities

As a leader of the engineering team, you will be responsible for the following:

• Build and lead a world class data engineering team.

• Passionate about technology and obsessed about customer needs.

• Champion data-driven decisions for features identification, prioritization and delivery.

• Managing multiple projects, including timelines, customer interaction, feature tradeoffs, etc.

• Delivering on an ambitious product and services roadmap, including building new services on top of vast amount data collected by our batch and near real time data engines.

• Design and architect internet scale and reliable services.

• Leveraging machine learning(ML) models knowledge to select appropriate solutions for business objectives.

• Communicate effectively and build relationship with our partner teams and stakeholders.

• Help shape our long-term architecture and technology choices across the full client and services stack.

• Understand the talent needs of the team and help recruit new talent.

• Mentoring and growing other engineers to bring in efficiency and better productivity.

• Experiment with and recommend new technologies that simplify or improve the tech stack.

• Work to help build an inclusive working environment.

Qualifications

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.

• 12+ years of experience of building high scale enterprise Business Intelligence and data engineering solutions.

• 3+ years of management experience leading a high-performance engineering team.

• Proficient in designing and developing distributed systems on cloud platform.

• Must be able to plan work, and work to a plan adapting as necessary in a rapidly evolving environment.

• Experience using a variety of data stores, including data ETL/ELT, warehouses, RDBMS, in-memory caches, and document Databases.

• Experience using ML, anomaly detection, predictive analysis, exploratory data analysis.

• A strong understanding of the value of Data, data exploration and the benefits of a data-driven organizational culture.

• Strong communication skills and proficiency with executive communications

• Demonstrated ability to effectively lead and operate in cross-functional global organization

Preferred Qualifications:

• Previous experience as engineering site leader is a plus

• Experience recruiting and growing engineering organization is a plus

• Ability to provide technical leadership to the Team and experience with large data engineering projects.

• Experience working with large data sets in SQL/Data Bricks/PySparkSQL/Azure Data Factory or similar.

• Deep knowledge in one or more of the following is preferred: AI and Machine Learning.

• Experience in Business Intelligence or visualization with tools such as Power BI is also beneficial.

#CX

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .