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Job Description Summary

The Sysops works as part of the Technology Strategy department to work with standard definition and evolvement of core technologies and practices with the different subject matter experts.

We actively engage in developing sophisticated automations, introducing innovative features, and assuming a pivotal role from a technical perspective in the certification process for new products within the company.

What you'll be doing

Key Responsibilities

• Design, implement and maintain sophisticated and highly-reliable tooling to support thousands of servers around the globe, providing seamless integrations of multiple systems and technologies (Service NOW, Logic Monitor, Elastic Search, Saltstack, Vcenter, backup systems, Python Applications etc)

• Develop production-quality code with automatic test to ensure stability and durability.

• Design and implement internal infrastructure as code used to deliver the tooling landscape with significant automated testing.

• Key member of the automation group to deliver automation and innovation initiatives.

• Work with product owners and architects to prioritise and hone features

Experience, Skills and Qualifications:

Technical Skills:

• Strong automation skills including proficiency in at least one programming or scripting language and use of source code management technologies, preferably git.

• Excellent knowledge and demonstrable experience in connection to the technologies used to implement cloud solutions. Deep knowledge of the following technologies is a must:​Public Cloud platforms (AWS, Azure or GCP) – ideally with an active technical certification from at least one providerCloud native architectures (including serverless and container orchestration technologies, preferably Kubernetes)Configuration management and automation tooling – ideally Ansible, Saltstack, Terraform, PackerModern application & infrastructure security – including micro-segmentation, WAF, SAST, DASTCloud, NAS and SAN storage technologiesLoad Balancing cloud/hardware/software – including API gateway technologies (routing, geo distribution, caching, rate limiting, authentication, authorization)Windows and Linux operating systems

• Knowledge of business continuity and disaster recovery approaches and related technologies (replication of storage, global load balancing, database replication and recovery etc.) will be a plus

• Knowledge of software development lifecycle tooling and methodologies – including but not limited to git, gitlab, pipelines, Azure DevOps, Jira, continuous integration and delivery strategies (CI/CD), application release automation tooling and approaches (blue/green, canary, feature flags) etc.

• Knowledge of a range of systems and applications (web servers, application servers, databases, queuing, event streaming, analytics etc.) will be a plus

• Experience and ability to carry out troubleshooting tasks.

• Experience in direct client management, both by telephone and in person.

Education:

• BSc degree in Computer Science, Software Engineering, MIS or equivalent preferred.

• Deep knowledge of the technologies used in application and cloud solutions (networks, security, solution architecture, databases, operating systems cloud platforms, container technologies – including container orchestration, automation tools, source code management, configuration management systems etc.).

Experience:

• Minimum experience of 5 years in design and implementation at a technical level of complex cloud solutions, including in a client facing role.

Personal Skills:

• Excellent learning ability and objective-oriented

• Excellent collaboration and mentoring skills - ability to influence and steer diverse cross functional teams

• Good organization skills and attention to detail

• Good task coordination, organization and prioritization skills

• Excellent communication skills – including being able to present confidently to audiences with diverse technical abilities, including in a public setting

• Teamwork

• Ability to work under pressure and to get on at all levels

• Client oriented

• Empathy

Language skills:

• Written and spoken English (fluent / native) - required

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.