Experience Inc. Jobs

Operations Management - Senior Manager

Job ID

179948

Posted

26-Aug-2024

Service line

Corporate Segment

Role type

Full-time

Areas of Interest

Marketing, Sales Support

Location(s)

Hyderabad - Telangana - India

Job Title Operations Management - Senior Manager

About the Role:

As a CBRE Operations Management - Senior Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a large region or high-profile client. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

What You'll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Prepare complex reports for revenue, expenses, and other business metrics. Improve financial performance by making recommendations based on reporting data. Direct the monthly forecasting process for assigned clients or regions.

• Verify all clients and team follow compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.

• Identify the approach to data clean-up when issues are identified.

• Partner with national teams and departments to identify and implement organizational “best practices.

• Develop and execute training programs, business processes, and system training programs.

• Approve all communications of policies, procedures, and initiatives prior to distribution.

• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.

• Identify and solve technical and operational problems of complexity.

• Understand and recognize the broader impact across the department.

• Improve and change existing methods, processes, and standards within the job discipline.

What You'll Need:

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills and an advanced inquisitive mindset.

Company Perks and benefits:

• Health Care: Health Insurance to Self, Immediate family & Parents/In-laws

• Accident & Term life Insurance for all employees.

• Food & Snacks: Free Meals & snacks are provided in all shifts.

• Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges.

• Child Care: We partner with Klay day care and CBRE employees get 100% waiver on admission fee. This Day school is in our HYD campus.

• Entertainment: On floor - Chess, Carrom board, Table tennis, Foosball.

Why CBRE Business Services Organization (BSO)

• When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive.

• At CBRE- Business services Organization (BSO), Our ambitious is for growth plan creating the space for dynamic colleagues to build a non-linear career path.

• CBRE Business Services Organization (BSO) fosters a culture where we share commitment to excellence and believe the best work happens in connected communities where respect for each other is foundational.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com. We routinely post important information on our website, including corporate and investor presentations and financial information. We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Such disclosures will be included in the Investor Relations section of our website at https://ir.cbre.com. Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)