Experience Inc. Jobs

Operations Excellence Manager

Job ID

143812

Posted

15-Nov-2023

Service line

Corporate Segment

Role type

Full-time

Areas of Interest

Accounting/Finance

Location(s)

Hyderabad - Telangana - India

Role : Operational Excellence – Black Belt

Location : Hyderabad

Expected Work Hours :

Timing/Shift: 13:00 to 22:00 (IST), (8:30 am to 5:30 pm Warsaw Time)

Timing/Shift: 16:00 to 01:00 (IST), (6:30 am to 3:30 pm CST)

Operations Excellence - Black Belt, what to look for:

We are seeking a highly skilled and experienced Black Belt professional (at least 8 years’ experience, Minimum 2 years as Black Belt) to join our organization. As a Black Belt, you will be responsible for leading and implementing continuous improvement initiatives and projects within our company.

Responsibilities:

Process discovery and transformation - perform process discovery and identify improvement opportunities in the areas of process transformation, automation, robotics (RPA), analytics, risk management and quality using statistical analysis and Lean Six Sigma tools/techniques.

Business risk identification -

• Identify key business process risks and act to mitigate them.

• Process standardization and management –

• Propose an approach that supports stable, standardized processes, disciplined and systematic process management and data-driven decision-making, aligned with business priorities, business outcomes and cost to serve efficiencies.

• Manage a detailed project/program plan to track progress and perform risk management to mitigate the risks.

• Work closely with operational teams to prioritize the identified opportunities and drive them to completion either through coordination or direct implementation.

Process documentation - Map and document processes targeted for transformation.

Training and Coaching - Train and coach operations in the use of Lean Six Sigma, continuous improvement and/or automation tools and practices, aiming to stabilize and maintain the delivered changes.

Communication Management -

• Work with and communicate effectively to all levels of the organization (Board Members, Associate Directors, Managers, Continuous Improvement Champions, Operations Specialists, etc).

• Collaborate with cross-functional teams to develop and implement improvement initiatives.

Requirements:

• Master's degree in a related field

• Demonstrated experience in Finance BPO/outsourcing while working in a similar role.

• Very strong project management and stakeholder management skills, ability to influence stakeholders to ensure project success.

• Excellent English language and strong communication and presentation skills.

• Proactive problem solver, able to work independently on multiple assignments and comfortable working in a team spread across geographies.

• Demonstrated portfolio of successful medium-large projects and hard savings

• Strong knowledge and understanding of Lean Six Sigma methodologies and tools.

• Excellent analytical and problem-solving skills

• Ability to effectively collaborate and influence cross-functional teams.

Preferred Experience (Applications)

•Peoplesoft

•ServiceNow

•Yardi

•Coupa

•HighRadius

Preferred Qualifications:

•Certification as a Lean Six Sigma Black Belt

•Experience in implementing Lean Six Sigma in a real estate industry.

•Experience using statistical software and tools for data analysis.

If you meet the above qualifications and are passionate about driving continuous improvement, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)