Experience Inc. Jobs

Description

Amazon’s Last Mile Analytics and Quality team is seeking an experienced L&D leader to develop and lead the L&D charter. In this space, the incumbent will design, develop, lead and execute the L&D charter for entire LMAQ.

Successful candidates will be self-driven, have experience in large matrix organizations in both program management and L&D functions, be detail-oriented, and have excellent problem solving and analytical capabilities. You will need strong business acumen, excellent communication and influencing skills, strategic thinking, and planning/project management skills. This includes a proven ability to cultivate strong partnerships, consult, and have the capability and confidence to interface effectively with senior leaders and influence multiple stakeholders at all levels of the organization.

Qualifications:

• 5+ years of experience in the field of instructional design, including experience in designing and delivering training solutions to large organizations/teams

• Experience designing and developing training materials in all modalities, including ILT, e-learning, and video

• Demonstrated use of multiple learning methods and linking appropriate methods with learners and outcomes

• Experience driving change to improve knowledge outcome of teams/organizations

• Ability to represent complex concepts through a combination of written and visual content

Key job responsibilities

Learning Strategies and Programs:

• Develop and implement effective learning strategies aligned with organizational goals.

• Evaluate individual and organizational development needs.

Diverse Learning Methods:

• Implement various learning methods LMAQ wide, such as coaching, job-shadowing, and online training.

• Design and deliver engaging e-learning courses, workshops, and other training programs.

Assessing Success:

• Establish a metrics-driven, programmatic approach to strategic initiatives to develop employee competencies and leadership skills

• Help employees make the most of learning opportunities using self-reflection tools

L&D Program administration

• Manage the program roll out and drive continuous improvement of instructional design and training processes including establishing and measuring success metrics and feedback loop

• Contribute to org planning and periodic business reviews through timely inputs

• Identify process and communications gaps, while developing and driving solutions.

• Work closely with stakeholders on key program initiatives to develop and implement procedures and systems that continually improve and streamline the program.

Basic Qualifications

• 5+ years of working cross functionally with tech and non-tech teams experience

• 5+ years of team management experience

• 5+ years of cross functional project delivery experience

• 5+ years of program or project management experience

• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience managing, analyzing and communicating results to senior leadership

• Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field