Experience Inc. Jobs

Description - External

When everything's connected, how we connect is everything and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as an Oracle Benefits Principal Analyst .

At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.

As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.

General Summary:

Benefits Principal Analyst will be responsible to define, architect, and configure product solutions in accordance with our global human capital strategy as it relates to benefits within the global ERP.

Duties & Responsibilities:

• Provide functional architecture and design for new initiatives within the Oracle Fusion product suite for the benefits module.

• Provide ongoing support for Oracle Advanced Benefits in the Oracle E-Business product suite.

• Provide proof of concept planning and analysis.

• Provide product enhancement as the liaison to software engineering team.

• Provide product support as the liaison to production support team.

• Provide product support to internal Benefits and Human Capital teams during Open Enrollment periods and steady state.

Job Specifications:

• 4 - 5 years of experience with administration of benefits, preferably with experience in both the Oracle Fusion and Oracle E-Business product suites.

• Experience in delivery of detailed functional specifications utilizing industry standard tools and documentation approaches.

• Experience in effective communication and presentation of information technology solutions in language that can be understood by both the Information Technology and Human Capital teams.

• Strong technical, analytical, and problem-solving skills.

• Experience in the following is preferred:

• supporting project management and planning including effort and time estimation

• cost/benefit analysis

• risk assessment

• resource planning

Employment Requirements : TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Job: Information Technology

Title: HRMS Principal Analyst

Location: India-Telangana-Hyderabad

Requisition ID: 03BHR