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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Gathering and analyzing business requirements: A business analyst is responsible for understanding the business needs and objectives of an organization and translating them into clear and concise requirements. This involves conducting stakeholder interviews, workshops, and analyzing existing business processes and systems

• Documenting and communicating requirements: Once the requirements are gathered, a business analyst documents them in a clear and structured manner, such as in the form of requirement specifications, user stories, or use cases. They communicate these requirements to stakeholders, including project managers, developers, and testers, to ensure a common understanding

• Conducting business process analysis: Business analysts analyze and evaluate existing business processes to identify inefficiencies, areas for improvement, and opportunities for automation. They work closely with process owners and stakeholders to recommend process changes and drive process improvement initiatives

• Facilitating solution design and development: Business analysts collaborate with technical teams, such as software developers and architects, to design and develop solutions that meet the business requirements. They provide input and guidance on system design, user interface design, and data structures, ensuring that the solution aligns with the business needs

• Supporting testing and implementation: Business analysts play a crucial role in the testing phase by creating test scenarios and test cases based on the defined requirements. They also assist in user acceptance testing, ensuring that the solution meets the business requirements and is user-friendly. Additionally, they support the implementation of the solution by providing guidance and training to end-users

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience

• 7+ years of BA experience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.