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About this role:

Wells Fargo is seeking a Business Execution Consultant - US Benefits/Rewards Operations to join our Benefits and Recognition team within Total Rewards. This role will be responsible for strengthening the control environment, promoting self-identification of issues, ensures control effectiveness and sustainability, and supports early escalation of risks, concerns, and issues. The successful candidate will possess strong communication skills, a team first mindset, and acumen in relationship building to drive results.

In this role, you will:

• Be responsible for executing controls on an ongoing basis as well as developing and monitoring them.

• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives.

• Interpret and develop policies and procedures aligned with Benefits and Recognition business objectives.

• Monitor moderately complex business specific programs and provide risk management consulting to support the business in designing and implementing risk mitigation strategies.

• Consult with colleagues in the Benefits and Recognition and other stakeholders to monitor, measure, evaluate, and report on performance and delivery to business objectives.

• Utilize independent judgment to guide moderate risk deliverables and provide guidance in diverse support functions and operations.

• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business.

• Be accountable for ensuring regulatory, audit, and compliance processes related to the benefits and recognition plans are done in an efficient and effective manner, complying with national and regional standards as applicable.

• Measure and monitor the effectiveness of plan administration and customer service and make necessary adjustments to ensure quality.

• Collaborate globally with Control teams, independent risk management and audit to ensure effective responses are provided and potential risks and concerns are addressed.

Required Qualifications:

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Result-oriented mindset with excellent verbal, written, and interpersonal communication skills

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) skills, specifically Excel.

• Instill and drive proactive risk culture, operational excellence, and efficiencies.

Desired Qualifications:

• 2+ years into ability to perform US or Global Benefits and Recognition program analysis, maintenance and administration, and the related processing, procedural, control, and reporting requirements of assigned tasks.

• 2+ years of experience in US benefits operations, US benefits regulations or compliance is preferred.

• 2+ years of experience in Human Resources related systems such as Workday and Service Now.

• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.

• Solid problem solving and decision-making skills.

• Ability to maintain a high degree of confidentiality.

• Ability to prepare correspondence; memorandum; reports; presentations or other assigned documentation.

• 2+ years of experience into health benefit administration experience in a large, global organization

• Demonstrated familiarity with large group benefit plans or large employer health benefits administration.

• Familiar with employee benefit communications and the review and distribution of relevant health insurance summary plan documents (SPDs) to diverse audiences

• Applied experience with presentations to various stakeholders, including senior leadership.

• Excellent verbal, written, and interpersonal communication skills.

• Experience with analytical skills with high attention to detail and accuracy.

• Ability to take initiative and work independently with minimal supervision in a structured environment.

• Project management experience and/or skills including the ability to manage multiple projects concurrently, detailed planning, process management and documentation.

• Knowledge and understanding of federal, state and jurisdictional benefit laws and requirements.

• Experience in articulation of issues, risks and proposed solutions, to various levels of staff and management and ability to explain complex systems and processes to audiences that may not be experts in that field.

• Highly organized and proactive with demonstrated ability to assess, exercise independent judgment, apply prudent risk management principles, prioritize work to meet deadlines, and proactively escalate when necessary.

• Ability to be flexible and adjust plans quickly to adapt to changing business needs. Hands on style; proven ability to structure tasks or projects, execute and achieve targeted results and develop and manage associated goals and plans.

Job Expectations:

• Commitment to deliver and sustain satisfactory levels of employee and customer experience.

• Ability to prioritize and self-manage deliverables.

• Ability to learn; possesses a high-level of intellectual curiosity.

• Willingness to work on-site at stated location on the job opening.

• Shift timings: 1:30-10:30 pm IST

Posting End Date:

30 Dec 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-421495