Job Information
West Virginia Employer Sales Support Specialist in Hurricane, West Virginia
Work with account managers to create and implement targeted sales strategies. Assist account manager with client follow up, meeting scheduling, miscellaneous communications as needed. Assist account manager with the following tasks: Work with distribution and manufacturing partners to obtain best pricing and solutions for quotes and bid responses. Submit deal registrations Client quote generation Client order entry/processing Order Management (ie. Fulfillment, shipment and delivery status, etc.) Provide customer service by staying on top of pending orders and customer requests. Help troubleshoot problems with customer orders, customer accounts and other related issues Client follow up, meeting scheduling, miscellaneous communications as needed. Proactively calling existing and prospective clients to set-up meetings for the Sales Team. Provide the sales team with data reports and sales guides, as needed. Monitor sales performance through sales tracking tools and report progress to sales representatives/account managers Keep up with new product sales launches and make sure the sales team is up to date. Qualifications: High school diploma or GED. Proficient in computer software systems including MS Office and MS Excel Excellent motivational skills and works well with a team but is able to work independently as well Strong communication and interpersonal skills with a dedication to customer satisfaction while maintaining a positive attitude Excellent time management, organizational skills and the ability to multitask and prioritize Knowledge of sales practices and the most efficient customer service techniques Ability to interpret sales metrics and perform data entry. Ability to pay strong attention to detail Familiar with Customer Relationship Management tools and reporting (CRM Tools) Preferred Associate or Bachelor's degree in Business, Marketing, Information Technology, or related field(s) Familiarity with ConnectWise, O365, Microsoft Teams, WebEx Teams, Zoom, etc. Technology Sales and/or Technician Support experience